INNOVO RESEARCH INC-posted 4 days ago
$90,000 - $110,000/Yr
Full-time • Mid Level
Remote • Champaign, IL

The Senior Manager, Patient Recruitment will lead Innovo Research’s centralized patient recruitment strategy across our multi-site, multi-specialty clinical research network serving 6M+ patients. This role is responsible for designing, implementing, and optimizing recruitment programs that support study enrollment goals across all 14+ practices and over 150 PIs. This leader will manage a team of Patient Recruitment Coordinators, collaborate closely with research directors, site managers and CRCs, to ensure timely, compliant, and patient-centric recruitment. They will be held accountable for meeting overall network enrollment targets and drive continuous improvement in recruitment performance, tools, workflows, and metrics.

  • Develop and execute a unified patient recruitment strategy aligned with Innovo’s operational goals and sponsor expectations
  • Serve as the subject matter expert on patient recruitment best practices, tools, regulations, and performance optimization
  • Develop recruitment materials to be IRB approved to optimize recruitment efforts
  • Partner with the feasibility/start-up team to assess recruitment potential and guide realistic enrollment commitments during PSV and beyond
  • Lead, manage, and mentor Patient Recruitment Coordinators supporting individual sites
  • Set clear KPIs, monitor productivity, and ensure consistent patient recruitment workflows across the network
  • Provide ongoing training, coaching, and performance evaluations to ensure high-functioning recruitment operations
  • Oversee recruitment operations across all active studies in the network, ensuring enrollment milestones are achieved
  • Develop and maintain recruitment dashboards, reports, and tracking systems
  • Review daily/weekly enrollment trends and intervene proactively as needed
  • Work closely with Site Managers, CRCs, and PI teams to ensure recruitment strategies are executed effectively
  • Optimize messaging, outreach, and pre-screening workflows; design and oversee all multi channel recruitment campaigns (EMR mining, email outreach, SMS, call campaigns, community outreach, provider referrals, etc.).
  • Create SOPs, workflows, and training materials to standardize recruitment practices across sites.
  • Own recruitment KPIs and performance targets across the entire network.
  • Ensure transparency of enrollment health across all studies, sites, and therapeutic areas.
  • Ensure training documentation is inspection-ready at all times.
  • Minimum of 5–7 years of clinical research experience, with at least 3 years in patient recruitment management
  • Experience working across a multi-site clinical research network or large physician group strongly preferred
  • Demonstrated success driving enrollment performance and hitting recruitment targets
  • Deep understanding of patient recruitment best practices and EMR-based recruitment models
  • Strong leadership skills with experience managing and developing teams
  • Excellent communication and interpersonal skills; able to build trust with site staff and PIs
  • Data-driven mindset; able to interpret recruitment analytics and actionable insights
  • Strong project management skills, with the ability to juggle multiple studies and priorities
  • Familiarity with HIPAA, GCP, and human subjects protection regulations
  • Comfortable with technology platforms
  • Competitive salary
  • Health insurance
  • Dental insurance
  • Disability insurance
  • Life insurance
  • Paid time off
  • Vision insurance
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