Senior Manager, Partner and Program Management, Global Cards

Marriott International • Bethesda, MD

87d • Hybrid

About The Position

The Senior Manager, Partner and Program Management is a key member of the Global Cards team, which is an exciting and growing part of the business and a critical pillar in the company's growth plans in the coming years. Working closely with the VP Partnership Management and New Product Development and the Senior Director, Cobrand Growth and Strategic Initiatives, this role is the key point of contact for internal relationships, including performance updates, internal team needs, business reviews, and issue management. This role will also help to create various leadership updates as needed, and interfaces as needed with our two US bank partners. This Senior Manager is the legal liaison for the US team, and will also help track and drive key strategic projects across the co-brand program, working with project owners and stakeholders. This role also serves as the point of connection within Marriott teams (especially LCB) to ensure visibility and inclusion for the Global Cards team. Success in this role requires strong strategic thinking skills, exceptional attention to detail, a proven ability to summarize information for senior leaders, comfort with ambiguity, and a willingness to be tested on difficult projects and initiatives.

Requirements

• 4-year degree from an accredited university in Business Administration, Hospitality Management, or related major
• 5+ years of relevant professional experience in consulting, business development, project management and/or program management
• Experience working with multiple internal and external stakeholders to drive project execution and issue management
• Demonstrated ability to create reports, dashboards and updates to help drive project implementation, and creating impactful PowerPoint presentations

Nice To Haves

• MBA
• Experience in credit card issuer or financial services
• Experience in managing contracts and/or negotiations
• Proven ability to manage concurrent multiple projects, systematically identifying key issues and highlighting accomplishments
• Exceptional project management skills and ability to manage multiple projects from start to finish

Responsibilities

• Manage and close all partner legal issues, such as regulatory and contractual needs with the banks including data security, governance, etc.
• Support US Cobrand issuer strategy
• Support, as needed, the directors of New Product Development and Capabilities on bank needs
• Own and drive agenda for internal Cobrand team meetings including biweekly core team meetings
• Organize and run quarterly all hands meeting for extended team including scheduling the meeting, crafting the agenda, collating content, and gathering feedback
• Work closely with SVP of Global Cards to ensure connectivity and team alignment within the Global Cards team on key workstreams and updates
• Manage content for executive updates (e.g., CEO quarterly business reviews, Board of Director updates)
• Lead with legal to ensure all questions/issues are surfaced and resolved in a timely manner
• Manage all side letters, email agreements, MSAs and SOWs, ensure proper documentation, and cascade appropriately
• Manage cobrand reporting and document repository
• Manage robust reporting and reporting audience and cadence, covering business results, KPIs, financials across card products
• Lead Cobrand AES team and liaison with cobrand leadership on opportunities and feedback

Benefits

• 401(k) plan
• Stock purchase plan
• Discounts at Marriott properties
• Commuter benefits
• Employee assistance plan
• Childcare discounts
• Medical, dental, vision coverage
• Health care flexible spending account
• Dependent care flexible spending account
• Life insurance
• Disability insurance
• Accident insurance
• Adoption expense reimbursements
• Paid parental leave
• Educational assistance
• Paid sick leave
• PTO balance for every hour worked
• Minimum of 9 holidays annually

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Accommodation
• Education Level: Bachelor's degree