Senior Manager, Organizational Change Management

About the position

The Senior Manager, Organizational Change Management is a pivotal leadership role responsible for driving and overseeing the planning, execution, and communication of significant organizational changes or transformations. This role focuses on business processes, corporate/market initiatives, mergers/acquisitions, and organization structures. The Senior Manager, Organizational Change Management conducts organizational readiness assessments, identifies project risks, and creates mitigation strategies. The Senior Manager, Organizational Change Management applies change management methodologies, communication planning, and stakeholder analysis. The Senior Manager, Organizational Change Management has the ability to develop communication, change management, and training plans and oversee or monitor the execution to ensure adoption and minimal disruption of normal business operations.

Responsibilities

• Evaluates the performance of client teams, departments, or functions to identify those that offer the opportunity for strategic change.
• Assists in the development and implementation of new processes or operating models and creates timelines and project plans detailing the implementation process, specifically focusing on how employees' work will change.
• Collaborate with senior management in the communication of changes to employees.
• Identify gaps in employee knowledge or competency needed to support future-state processes and recommend training and development programs.
• Align the change strategy with the organization's mission, vision, and long-term goals.
• Develop comprehensive change management plans outlining steps, timelines, and resource requirements for successful implementation.
• Identify potential risks associated with changes and develop effective mitigation strategies.
• Identify and assess the impact of change on various stakeholders, including employees, customers, suppliers, and partners.
• Provide ongoing support and resources for learning and organizational development.

Requirements

• Bachelor's degree in organizational behavior, human resources, organizational development, organizational effectiveness, or 7+ years of experience in at least 2 of the following areas: organizational change management, organizational effectiveness, corporate communications, training, and/or project management.