Senior Manager Operations

Sol Mental Health • Frederick, MD

75d • $140,000 - $150,000

About The Position

At SOL Mental Health, we're not just building another clinical practice—we're redefining what’s possible in mental healthcare, and that starts with exceptional people like you. As an early-phase organization with ambitious goals, we offer something rare: the chance to truly own your function and make a lasting impact on an industry that desperately needs innovation. Your contributions matter here. We understand that exceptional mental healthcare requires more than just talented clinicians. It demands a foundation of operational excellence, innovative thinking, and robust support systems—areas where your expertise becomes invaluable. At SOL, you'll find: True ownership opportunities in a growing organization where your ideas can become organizational standards, direct access to passionate executive leadership committed to building both an exceptional service and an exceptional workplace, career development pathways that evolve as we grow, with opportunities emerging faster than in established organizations, and cross-functional collaboration that exposes you to multiple aspects of healthcare innovation and practice management.

Requirements

• Bachelor’s degree in Business, Healthcare Administration, or related field (Master’s preferred).
• 5+ years of healthcare operations experience required, ideally in a multi-site or outpatient setting.
• Use of EMR systems - very strongly preferred experience with Athena.
• Proven success leading teams, managing performance, and driving results in a fast-paced environment.
• Experience working closely with clinical teams; mental health experience preferred.
• Strong communicator, data-driven, and adaptable with a passion for improving healthcare delivery.

Responsibilities

• Lead & Develop Teams: Hire, coach, and support practice managers and staff while fostering a culture of accountability and collaboration.
• Oversee Operations: Manage daily operations across multiple practices, ensuring efficiency, compliance, and consistency.
• Drive Clinical Excellence: Partner with clinical leaders on provider recruitment, onboarding, and retention.
• Monitor Performance: Track and analyze KPIs to improve operational, financial, and clinical outcomes.
• Enable Growth: Support new practice launches and implement strategies to expand our market presence.
• Optimize Processes: Streamline workflows and communication to enhance patient care and team performance.

Benefits

• Total compensation including bonus potential approximately $140,000 - $150,000.
• Flexibility to work from any of our locations in the DC metro market.
• Some light travel in the DMV market occasionally.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 101-250 employees