Senior Manager, Operations, Special Projects - Program Management, Trust & Safety

Wal-Mart • Bentonville, AR

119d • $90,000 - $180,000

About The Position

As a Senior Manager of Special Projects you will support high-impact initiatives within the Trust & Safety (T&S) organization, supporting Walmart's Last Mile Delivery (LMD) platform. This role sits within the Program Management function of the team.

Requirements

• 5+ years of experience in program management, project management, operations, strategy planning, or strategic initiatives.
• Proven track record of leading cross-functional projects in complex, matrixed environments.
• Strong analytical skills with experience in data visualization, reporting, and performance measurement.
• Excellent communication and stakeholder management skills.
• Experience with regulatory frameworks, risk mitigation, and digital transformation is a plus.

Nice To Haves

• Leadership of cross-functional task forces or projects
• Masters, Masters: Operations Management
• Project Management - Project Management Professional - Certification

Responsibilities

• Lead the execution of special projects aligned with T&S strategic priorities, including digital innovation pilots, emerging business areas, and rapid-response task forces.
• Manage project execution activities and ensure alignment on scope, timelines, budgets, and resource planning.
• Responsible for project reporting and metrics to track progress and impact.
• Prepare content for executive forums and team meetings to communicate progress and celebrate wins.

Benefits

• Competitive pay as well as performance-based bonus awards
• Health benefits including medical, vision and dental coverage
• Financial benefits including 401(k), stock purchase and company-paid life insurance
• Paid time off benefits including PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting
• Short-term and long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U education benefit program for full-time and part-time associates

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: General Merchandise Retailers
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees