Senior Manager, Operations - Site Programs

Walmart • Bentonville, AR

6d • $90,000 - $216,000 • Onsite

About The Position

At Walmart Connect, we enable the connection between brands and shoppers at unprecedented scale. As stewards of our brand promise, “Save Money. Live Better,” we work alongside some of the most talented people in the world to engage with the more than 150M households who shop with us each week. This is a unique opportunity to join a high-visibility team with a big impact on our digital advertising business. Position Summary… What You’ll Do… Your role as Senior Manager, WMC Site Programs and Operations is to lead the cross-functional workstreams that bring advertising procedures, annual deal events, and seasonal site moments to life across Walmart Connect. You will serve as the connective tissue between internal stakeholders—including Sales, Product, Creative, Marketing, and Operations—ensuring that executional programs are well-coordinated, on-time, and aligned to business objectives. This role requires a highly organized, strategic operator who thrives in a fast-paced, cross-functional environment. You will be responsible for defining and maintaining the operational frameworks that govern how Walmart Connect executes against its biggest moments of the year—from tentpole deal events like Black Friday and Cyber Monday to seasonal site experiences that drive advertiser and shopper engagement at scale.

Requirements

• Are excited about the future of retail, media, and large-scale digital advertising programs
• Are a critical thinker with the ability to distill complicated, multi-stakeholder programs into clear, actionable plans
• Have a high operational IQ with an equally high EQ—you can manage complexity without losing people along the way
• Understand how to influence and inspire action cross-functionally, even without direct authority
• Possess professional maturity, sound judgment, and a strong executive presence
• Are a curious learner who proactively identifies gaps and builds better systems
• Are aligned to Walmart values: service to customer; respect for individual; strive for excellence; act with integrity
• Are tenacious and willing to take on complex, ambiguous problems that require sustained cross-functional effort
• Possess A+ people skills and the ability to build strong working relationships across diverse teams and functions
• Comfort with uncertainty and ambiguity; rapid change and iteration in a high-velocity business environment
• Skillful program and project management, including the ability to manage multiple concurrent workstreams with competing priorities
• Strong oral, written, and visual communication skills, tailored to specific audiences from working teams to senior leadership
• Ability to build and maintain cross-functional relationships and drive alignment across diverse stakeholder groups
• Analytical and data-driven approach to evaluating program performance and identifying opportunities for improvement
• Experience designing and implementing operational processes, playbooks, and governance frameworks
• People development, coaching, and mentoring capabilities
• Strong business intuition with an understanding of how site programs and deal events connect to broader revenue and advertiser outcomes
• Bachelor’s degree in Business Administration, Engineering, Operations , or related field and 3 years’ experience in operations, project management, or related area OR 5 years’ experience in operations, project management, or related area.
• 1 year’s supervisory experience.

Nice To Haves

• Leadership of cross-functional task forces or projects
• Masters, Masters: Operations Management
• Project Management - Project Management Professional - Certification

Responsibilities

• Leading cross-functional workstreams for ads procedures, establishing clear operating standards, timelines, and accountability across all participating teams
• Serving as the primary program lead for annual deal events (e.g., Black Friday, Cyber Monday, Rollbacks) and seasonal site moments, coordinating end-to-end execution from planning through post-event review
• Partnering with Sales, Product, Creative, Marketing, and Site Operations to align on priorities, deliverables, and milestones for each program or event
• Defining and maintaining process documentation, playbooks, and standard operating procedures for recurring site programs and deal event workflows
• Building and managing detailed project plans, tracking progress against key milestones, and proactively surfacing risks and blockers to leadership
• Facilitating cross-functional planning meetings, steering committees, and working sessions to drive alignment and decision-making
• Coordinating, completing, and overseeing job-related activities and assignments by developing and maintaining relationships with key stakeholders across the Walmart ecosystem
• Supporting plans and initiatives to meet business needs while building accountability for and measuring progress in achieving results
• Identifying and addressing improvement opportunities in cross-functional processes and tools that enable and streamline the team’s efforts
• Conducting post-event retrospectives and translating learnings into actionable improvements for future programs
• Identifying and analyzing key performance indicators and trend data to evaluate program effectiveness and inform future planning cycles
• Analyzing factors for program feasibility and creating solutions by assessing key opportunities and constraints

Benefits

• At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1-10 employees