Senior Manager-Operations Risk Management

American Express • Atlanta, GA

381d • $90,000 - $165,000

About The Position

The Senior Manager of Operations Risk Management at American Express plays a crucial role in executing the firm's operational risk training initiatives. This position involves designing, implementing, and evaluating comprehensive learning programs to enhance the organization's risk management capabilities, ensuring alignment with regulatory requirements and operational risk management objectives.

Requirements

• 2+ years of experience in learning and development within the financial services industry, with expertise in operational risk management preferred.
• Understanding of risk management principles, frameworks, and regulatory requirements (e.g., Basel III, Dodd-Frank Act, MiFID II).
• Experience designing and delivering training programs for diverse audiences, including front-office staff, risk professionals, and senior executives.
• Strong communication, presentation, and interpersonal skills, with the ability to influence and collaborate effectively across organizational levels.
• Demonstrated ability to drive change and innovation, leveraging technology and data analytics to enhance learning outcomes.
• Strong team player, self-motivated with the ability to handle multiple work streams across geographical locations and ad-hoc tasks simultaneously.
• Relevant certifications (e.g., FRM, PRM, CFA) and membership in professional associations (e.g., GARP, PRMIA) are a plus.

Nice To Haves

• Relevant certifications (e.g., FRM, PRM, CFA) and membership in professional associations (e.g., GARP, PRMIA) are a plus.

Responsibilities

• Execute against a strategic learning and development roadmap aligned with operational risk management objectives and regulatory requirements.
• Create innovative and engaging training content, including e-learning modules, workshops, simulations, and experiential learning opportunities.
• Collaborate with subject matter experts and key stakeholders to identify learning needs and prioritize training initiatives.
• Deliver training programs globally, ensuring consistency in content, quality, and effectiveness.
• Evaluate the impact of training interventions through metrics and analytics, refining programs to drive performance improvement.
• Incorporate relevant insights from industry practices, emerging trends, and regulatory developments into learning initiatives.
• Serve as a thought leader and advocate for a culture of risk awareness and accountability throughout the organization.
• Support audits and exams as needed.

Benefits

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Education Level: No Education Listed