Signet Jewelers-posted 2 days ago
$120,000 - $160,000/Yr
Full-time • Mid Level
Hybrid • New York, NY
5,001-10,000 employees

R2Net Inc. is an innovative technology company that provides e-commerce and supply chain platforms to connect the entire span of the diamond industry's ecosystem, including manufacturers, retailers, and consumers. We are seeking a strategic and data-driven Senior Manager, Operations Planning & Analytics to lead forecasting, inventory planning, and business analytics initiatives. This high-impact role sits at the intersection of operations, finance, and merchandising - acting as a trusted advisor to senior leadership and orchestrating the evolution of our planning capabilities in an increasingly digital landscape. In this role, you will oversee executive-level planning deliverables, lead a high-performing analytics team, champion digital transformation initiatives, and drive the integration of AI/ML capabilities into our planning processes.

  • Strategic Planning & Forecasting Lead Demand and Inventory Fulfilment Planning within the S&OP process across departments, integrating data driven drivers and business insights into cohesive business strategies
  • Develop rolling forecasts (weekly, monthly, quarterly) using advanced statistical methods and AI/ML models to achieve >85% forecast accuracy
  • Design scenario planning frameworks for supply chain disruptions, incorporating risk assessments and mitigation strategies
  • Partner cross-functionally with merchandising, finance, operations, manufacturing, and commercial teams to align business plans with revenue targets and margin goals
  • Lead inventory optimization strategies balancing service levels with working capital efficiency across our global distribution network
  • Manage seasonal collection planning and limited edition releases unique to luxury markets
  • Translate complex data into executive-ready insights, delivering strategic recommendations to C-suite leadership
  • Build and maintain real-time dashboards tracking KPIs across sales performance, inventory health, forecast accuracy, and operational metrics
  • Implement predictive analytics for demand sensing, customer behavior modeling, and trend identification
  • Lead competitive intelligence analysis and market trend monitoring to inform strategic planning
  • Develop pricing and promotional effectiveness models in collaboration with commercial teams
  • Champion data governance standards and ensure data quality across planning systems
  • Drive AI/ML integration into planning processes, serving as orchestrator of human-AI collaborative workflows
  • Lead technology selection and implementation projects for planning systems (SAP IBP, Anaplan, o9, JDA/Blue Yonder)
  • Partner with IT and Engineering teams to automate reporting and scale data infrastructure (Snowflake, Tableau, Power BI)
  • Champion transition from manual Excel-based processes to integrated, cloud-based planning platforms
  • Develop and monitor AI model performance, ensuring continuous improvement and value realization
  • Build organizational capabilities in digital tools and advanced analytics methodologies
  • Serve as primary planning liaison to executive leadership, presenting monthly business reviews and strategic recommendations
  • Consolidate inputs from planning, merchandising, finance, and operations into unified strategic narratives
  • Facilitate weekly S&OP meetings and monthly integrated business planning sessions
  • Manage relationships with key technology vendors and external partners
  • Drive change management initiatives supporting digital transformation and process optimization
  • Lead and develop a team of 2-3 professionals including demand planners, supply planners, business analysts, and data scientists
  • Set clear OKRs, drive execution of high-impact projects, and foster culture of continuous learning
  • Develop team capabilities in AI/ML tools, statistical modeling, and advanced planning methodologies
  • Support career development through mentoring, cross-training, and stretch assignments
  • Build succession planning pipeline for critical planning roles
  • Develop multi-scenario contingency plans for supply chain disruptions
  • Lead crisis response planning and execution during disruptions
  • Implement early warning systems for demand volatility and supply constraints
  • Identify opportunities to enhance forecast accuracy through emerging technologies
  • Lead lean/six sigma initiatives improving planning cycle time by 20-30%
  • Deploy strategic evolution of KPIs and performance management frameworks
  • Champion best practice sharing across regional teams and business units
  • Bachelor's degree in Business, Finance, Engineering, Supply Chain, Operations Research, or Analytics
  • 5-8+ years in operations planning, supply chain analytics, demand planning, or related functions
  • 2-3 years in leadership roles with direct report management experience
  • Proven experience in luxury goods, premium consumer brands, or high-end retail preferred
  • Demonstrated success in S&OP process leadership and cross-functional program management
  • Track record of digital transformation initiatives and technology implementations
  • Advanced Excel modeling including VBA, complex formulas, and large dataset manipulation
  • Statistical software proficiency: R, Python, or SAS for predictive modeling preferred
  • BI/Visualization tools: Tableau, Power BI, Looker, or similar platforms
  • Planning systems: Experience with SAP IBP, Anaplan, o9, JDA/Blue Yonder, or similar
  • Database skills: experience with SQL, Snowflake, BigQuery, or similar preferred
  • AI/ML understanding: Familiarity with machine learning concepts and applications in planning
  • ERP systems: SAP, Oracle, or similar enterprise systems
  • Strategic thinking with ability to connect operational metrics to business outcomes
  • Executive communication skills with experience presenting to C-suite stakeholders
  • Change leadership driving transformation in complex, matrixed organizations
  • Analytical problem-solving using data-driven approaches to complex challenges
  • Cross-cultural competency for global team collaboration
  • Comfort with ambiguity and ability to navigate shifting priorities
  • Customer-centric mindset understanding luxury consumer expectations
  • MBA or relevant Master's degree preferred
  • APICS/ASCM certification (CPIM, CSCP) strongly preferred
  • Additional certifications in data science, project management (PMP), or Lean Six Sigma valued
  • Hybrid Work Environment
  • Paid Time Off
  • Medical, Dental, Vision and Prescription Insurance
  • 401(k) Retirement Plan with Company Match
  • Flexible Spending Account | Health Savings Account
  • Tuition Reimbursement
  • Employee Discount
  • Parental Leave
  • Life Insurance
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