Rockstar Games-posted 3 months ago
$115,600 - $183,400/Yr
Full-time • Senior
Manhattan, NY
1,001-5,000 employees
Publishing Industries

At Rockstar Games, we create world-class entertainment experiences. Become part of a team working on some of the most rewarding, large-scale creative projects to be found in any entertainment medium - all within an inclusive, highly-motivated environment where you can learn and collaborate with some of the most talented people in the industry. Rockstar is on the lookout for a talented Senior Manager, Operations to join our Creator Platform team. This role will be responsible for designing and delivering workflows, establishing clear governance, and will serve as a cross-functional bridge between Creator Platform teams and Rockstar's global operations. The ideal candidate combines operational excellence with a passion for creator communities, helping to ensure that Rockstar's new Creator Platform delivers a safe, fair, and outstanding experience for players, creators, and communities. This is a full-time, in-office position based out of Rockstar's NYC headquarters in Downtown Manhattan.

  • Lead the end-to-end integration of the Creator Platform's operations with Rockstar / Take-Two compliance, customer experience, trust & safety, security, legal and compliance teams.
  • Build and implement scalable workflows for creator support, moderation, and compliance, taking a hands-on role in early phases while laying the foundations for operational maturity.
  • Own creator-related publishing topics, including localization, ratings, submissions, and related processes.
  • Devise and maintain key operational benchmarks to track ongoing operational efficiency, health, and platform risks, with an eye towards ongoing improvement.
  • Partner with engineering, product, and community teams to advocate for new and expanded tooling in support of operational improvements, policies and player safety standards.
  • Mentor and grow a team passionate about creator operations, while establishing procedures for scaling as the platform grows.
  • 5+ years of experience in operations, live service management, compliance, or related functions, ideally within gaming, technology, or creator platforms.
  • Consistent track record as a hands-on builder, comfortable delivering operational tasks while designing structures for long-term scale.
  • Ability to tailor communication style to technical and non-technical audiences.
  • Experience with compliance, trust & safety, or moderation operations.
  • Passion for Rockstar Games and its creator/modding community.
  • Competitive salary based on market location.
  • Bonus and/or equity awards.
  • Full range of medical, financial, and/or other benefits.
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