Senior Manager, Operations and Implementation, People Strategy & Change

Wal-Mart • Bentonville, AR

141d • $90,000 - $180,000

About The Position

The Sr. Manager, People Change Strategy and Implementation serves as a strategic leader for the people side of change across Sam's Club's People initiatives. This role will drive successful adoption of new systems, processes, technologies, and organizational structures by leading the development and execution of strategic change management plans that minimize resistance, foster employee engagement, and ensure long-term sustainability. This is a key leadership role reporting to the Director, People Operations for the Sam's Club People Team. The ideal candidate will blend deep change management expertise with operational excellence, stakeholder engagement, and a passion for building organizational capability.

Requirements

• Bachelor's degree in Business, Technology, Supply Chain, Communications, or related field and 4 years' experience in retail, production, operations management, or related area OR 6 years' experience in retail, production, operations management, or related area.
• 1 year's supervisory experience.
• 5-7 years of relevant professional experience.
• 3-5 years of relevant change management experience in corporate operations, consulting, or HR-focused environments.
• Experience with large-scale organizational change effort.
• Experience and knowledge of varied change management principles and methodologies (example: Prosci, Conner Partners, Kotter, Blanchard).
• Strong PowerPoint and/or Excel skills.

Nice To Haves

• Intermediate functionality of Microsoft Office and Salesforce.
• Managing projects or client relationships in retail, healthcare, or related area.
• Master's Degree in business or related field.

Responsibilities

• Lead Change Management Execution: Develop and implement comprehensive change management strategies for People initiatives.
• Design and Deliver Communication Plans: Create or collaborate on effective communication strategies using multiple channels to drive awareness, understanding, and adoption of organizational changes.
• Assess and Mitigate Change Risks: Identify and address change risks while aligning stakeholders through targeted engagement strategies to ensure smooth, successful implementation.
• Build Organizational Capability: Design and execute innovative solutions that empower teams to adopt change management principles and enhance customer experience across key strategic efforts.

Benefits

• Competitive pay as well as performance-based bonus awards.
• Health benefits including medical, vision and dental coverage.
• Financial benefits including 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits including PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit program for full-time and part-time associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: General Merchandise Retailers
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees