Senior Manager, Operational Resilience
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About The Position
The Senior Manager, Operational Resilience at CFA Institute is responsible for developing and implementing policies and procedures that ensure the operational resilience of the organization on a global scale. This role is pivotal in working closely with senior leaders across the organization to create proactive mitigation plans for identified risks, thereby embedding resilience into the organization's operations. The aim is to ensure continuity and effectiveness in the event of any business disruption. The position requires the development, publication, implementation, and maintenance of a cohesive Operational Resilience Program that guarantees the stability of the organization's operations, programs, and initiatives. This includes establishing monitoring mechanisms to track the implementation and effectiveness of the Operational Resilience Program. Additionally, the Senior Manager will develop and maintain crisis management protocols and procedures, supporting response efforts during crises or emergencies to minimize disruption and harm. Collaboration is key in this role, as the Senior Manager will work with cross-functional teams to integrate resilience considerations into program planning and implementation. Fostering a culture of resilience within the organization is also a priority, which involves awareness-raising activities and knowledge sharing, as well as providing training and support to staff and partners on operational resilience best practices. Furthermore, the Senior Manager will support comprehensive assessments of operational risks facing the programs globally, ensuring the effectiveness and feasibility of mitigation measures, and will collaborate with external partners to leverage resources and expertise in building operational resilience.
