Senior Manager of Strategic Investment and Capacity Management

Lumen

76d • $129,639 - $190,137

About The Position

The Senior Manager of Strategic Investment & Capacity Management is a critical leadership role responsible for enabling data-driven decision-making across Lumen’s technology and product portfolio. This role leads enterprise-wide investment management, demand and capacity planning, forecasting, and performance insights to ensure optimal resource allocation and value realization. As a strategic partner to Finance, Product, Engineering, and Transformation teams, this leader will drive transparency, alignment, and accountability across planning cycles and investment portfolios.

Requirements

• Bachelor’s degree in Business, Finance, Engineering, or related field; MBA or advanced degree preferred.
• 8+ years of experience in investment planning, strategic operations, or portfolio management in a technology or enterprise environment.
• Strong understanding of demand/capacity planning, forecasting, and performance analytics at delivery team level and cross programs/portfolios.
• Proven ability to lead cross-functional planning and drive value realization.
• Exceptional analytical, communication, and stakeholder management skills.
• Deep expertise with investment and product tools (e.g., Jira, Clarity, Aha).
• Experience with enterprise planning tools and data visualization platforms.

Responsibilities

• Lead the development and governance of investment planning processes across the CTO organization.
• Partner with Finance and Strategy teams to evaluate investment opportunities, track ROI, and ensure alignment with strategic priorities.
• Establish frameworks for value realization and benefit tracking across initiatives.
• Develop and maintain demand and capacity models to support quarterly and annual planning cycles.
• Collaborate with Product and Engineering leaders to forecast resource needs and delivery timelines.
• Identify gaps and constraints in capacity planning and recommend mitigation strategies.
• Build and manage dashboards and reporting tools to provide actionable insights into portfolio performance.
• Analyze trends, risks, and opportunities across initiatives to inform executive decision-making.
• Drive continuous improvement through data-driven retrospectives and scenario planning.
• Facilitate alignment across product, engineering, finance, and transformation teams to ensure cohesive planning and execution.
• Support governance forums and executive reviews with clear insights, recommendations, and performance metrics.
• Champion transparency and accountability across the investment lifecycle.

Benefits

• Comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees