Senior Manager of Software Engineering

JPMorgan Chase & Co. • Columbus, OH

4h

About The Position

As a Senior VP Software Engineering at JPMorgan Chase within the Consumer &
Community Bank (CCB) SMB organization, you will provide strategic leadership and
hands-on technical oversight for complex software initiatives in the Business
Access and tools domain. You will drive architecture, delivery, and operational
excellence across distributed systems and cloud platforms, partnering with
cross-product teams to build secure, scalable, and resilient solutions that
deliver measurable business impact.

Requirements

• Formal training/certification in software engineering concepts and 7+ years of applied software engineering experience; plus 2+ years leading technologists to resolve complex technical challenges within your domain.
• Expert-level hands-on development experience in Java/J2EE and Spring Boot; strong proficiency with modern front-end technologies.
• Proficiency in Python for tooling, automation, and services.
• Strong experience with AWS services and cloud-native architectures.
• Deep experience with distributed systems, SQL databases.
• Demonstrated ability to deliver system design, application development, testing, and operational stability for commercially used digital platforms (web and/or mobile).
• Proven track record building and operating large-scale, high-performance digital applications using microservices, APIs, and modern design patterns (including agentic approaches where applicable).
• Excellent programming and problem-solving skills, including hands-on development, support, and bug fixing for real-time systems with stringent latency and reliability requirements.
• Experience leading complex projects that improve system architecture, testing rigor, and resilience; advanced understanding of CI/CD, application resiliency, observability, and security within agile methodologies.
• Proficiency across the full Software Development Life Cycle (requirements, design, implementation, testing, deployment, and operations), including automation and continuous delivery methods.
• Experience building, leading, and mentoring technology teams and developing next-level leaders.

Nice To Haves

• Experience with event-driven architectures, streaming (e.g., Kafka), and asynchronous messaging.
• Hands-on familiarity with modern frontend frameworks (e.g., React, Angular).
• Experience with observability stacks (logs, metrics, traces), SRE practices, and incident management.
• Exposure to agentic system patterns and LLM-integrated services for developer productivity and operations.

Responsibilities

• Lead end-to-end design and development of new systems; deep dive into existing architectures and processes to propose pragmatic modernization paths and remediation strategies.
• Collaborate across product, engineering, and platform teams to build scalable, robust solutions that meet business outcomes and reliability objectives.
• Rapidly develop proofs-of-concept to validate technology approaches, de-risk decisions, and accelerate stakeholder alignment.
• Proactively communicate status, trade-offs, and risk mitigations to senior management and business stakeholders; drive transparency and accountability.
• Identify opportunities to eliminate or automate remediation of recurring issues, improving operational stability etc.
• Operate effectively in an agile environment; set clear standards for engineering excellence and delivery quality.
• Lead pilot initiatives to evaluate emerging technologies and methodologies (e.g., agentic patterns, advanced CI/CD, cloud-native services), quantifying impact and fit.
• Elevate engineering practices through coaching, mentorship, and talent development; build next-level leaders and succession depth.
• Ensure adherence to cybersecurity and technology controls; champion secure-by-design and resilience patterns across the SDLC.

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees