Senior Manager of Software Engineering - API Platform

JPMorgan Chase • Plano, TX

67d

About The Position

As the Senior Manager of Software Engineering at JPMorgan Chase within the Consumer and Community Banking API Marketplace team, you will promote high-impact initiatives across the firm. You will be responsible for shaping strategy, fostering innovation, and empowering your team to deliver meaningful solutions. If you excel in a fast-paced environment and are ready to make a significant impact at scale, we encourage you to apply!

Requirements

• Formal training or certification on software engineering concepts and 5+ years applied experience.
• 2+ years of experience leading technologists to manage and solve complex technical items within your domain of expertise.
• Experience leading teams of technologists.
• Ability to guide and coach teams on approach to achieve goals aligned against a set of strategic initiatives.
• Experience with hiring, developing, and recognizing talent.
• Experience with API Gateways, such as Kong, Apigee, AWS API Gateway, and how to monitor and manage API traffic.
• Experience maintaining large scale, highly critical production systems.
• Good knowledge of SRE practices.
• Practical cloud native experience.
• Experience in Computer Science, Engineering, Mathematics, or a related field and expertise in technology disciplines.

Nice To Haves

• Experience working at code level and Full stack is a plus.
• Experience in networking concepts (TCP/IP, DNS, TLS, HTTPS) and CDN technologies.
• Experience in incident management and improving MTTx.

Responsibilities

• Provide overall direction, oversight, and coaching for a team of entry-level to mid-level software engineers that work on basic to moderately complex tasks.
• Be accountable for decisions that influence teams' resources, budget, tactical operations, and the execution and implementation of processes and procedures.
• Ensure successful collaboration across teams and stakeholders.
• Identify and mitigate issues to execute a book of work while escalating issues as necessary.
• Provide input to leadership regarding budget, approach, and technical considerations to improve operational efficiencies and functionality for the team.
• Create a culture of diversity, opportunity, inclusion, and respect for team members and prioritize diverse representation.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree