Senior Manager of Site Reliability Engineering- Liquidity Risk

JPMorgan Chase • Jersey City, NJ

90d

About The Position

Guide and shape the future of technology at a globally recognized firm, driven by pride in ownership. As a Senior Manager of Site Reliability Engineering at JPMorgan Chase within the Enterprise technology, liquidity risk team, you are the non-functional requirement owner and champion for the applications in your remit. You are a key influencer in your team's strategic planning, driving continual improvement in customer experience, resiliency, security, scalability, monitoring, instrumentation, and automation of the software in your area. You act in a blameless, data-driven manner and navigate difficult situations with composure and tact.

Requirements

• Formal training or certification on software engineering concepts and 5+ years applied experience.
• Advanced proficiency in site reliability culture and principles and can demonstrate how to implement site reliability across application and platform teams while avoiding common pitfalls.
• Experience leading technologists to manage and solve complex technological issues at a firmwide level.
• Ability to influence the team's culture by championing innovation and change for success.
• Experience hiring, developing, and recognizing talent.
• Proficiency in at least one programming language (e.g., Python, Java Spring Boot, .Net, etc.).
• Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.).
• Proficiency in continuous integration and continuous delivery tools (e.g., Jenkins, GitLab, Terraform, etc.).
• Experience with container and container orchestration (e.g., ECS, Kubernetes, Docker, etc.).
• Experience with troubleshooting common networking technologies and issues.

Nice To Haves

• Ability to code and demonstrate data fluency.

Responsibilities

• Demonstrates expertise in site reliability principles and demonstrates an understanding of the fine balance between features, efficiency, and stability.
• Effectively negotiates with peers and executive partners to ensure optimal outcomes for all.
• Drives the adoption of site reliability practices throughout the organization.
• Ensures your teams demonstrate site reliability best practices with the ability to demonstrate this empirically through stability and reliability metrics.
• Drives a culture of continual improvement and solicits real-time feedback to improve the customer's experience.
• Ensures your team collaborates with other teams within your group's specialization and avoids duplication of work where possible.
• Follows blameless, data-driven, post-mortem strategies and conducts regular team debriefs to enable learning from both successes and mistakes.
• Provides personalized coaching for entry to mid-level team members.
• Ensures your team documents and shares their knowledge and innovations via internal forums, communities of practice, guilds, and conferences.

What This Job Offers

• Career Level: Senior
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree