Senior Manager of Resource Management

Bishop Fox-posted 3 months ago
Full-time • Manager
251-500 employees
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At Bishop Fox, security isn't just a job—it's our passion. As leaders in continuous offensive security and penetration testing, we deliver world-class customer experiences. Trusted by over a quarter of the Fortune 100, half of the Fortune 10, and top global media companies, we help safeguard digital landscapes. Our Cosmos platform, honored as Best Emerging Technology by SC Media, exemplifies our commitment to innovation. Joining Bishop Fox means collaborating with a curious and dedicated team. You'll tackle complex challenges for some of the world's most recognized organizations, securing their networks against real-world threats. With nearly 20 years of industry contributions—including 16 open-source tools and 50 security advisories published in the past five years—we're committed to making the digital world safer. We are looking for a Senior Manager of Resource Management to join our team.

  • Act as the primary RMO contact for Sales, translating late-stage pipeline into staffing needs, managing urgent demand, leading interlock meetings, and resolving escalations with Delivery Leadership.
  • Conduct impact analyses to assess feasibility, presenting data-driven go/no-go recommendations with clear options, trade-offs, and escalation paths to enable swift, informed leadership decisions.
  • Align internal and subcontractor resources to project needs, proactively resolving scheduling conflicts and advising Delivery Leadership on resourcing bottlenecks.
  • Maintain 30–90 day capacity plans, track utilization and pipeline trends to flag at-risk projects, and partner with PMO and Delivery Managers to align resources with client commitments.
  • Maintain up-to-date records in PSA and CRM tools, produce weekly dashboards on availability and utilization, and ensure data quality and compliance with planning standards.
  • Co-manage a team of four Resource Managers, overseeing performance, coaching, workload distribution, and contributing to onboarding, training, and skill development.
  • Identify and implement staffing workflow improvements, enhancing RMO playbooks, tools, and templates while supporting prioritization models and escalation frameworks for efficient decision-making.
  • Bachelor’s degree in Business, Operations, or related field, or equivalent professional services experience.
  • 6–8 years of experience in resource management, workforce planning, program management, crisis management, or sales/delivery operations within a high-volume, project-based environment.
  • Proven track record of leading demand interlock sessions with Sales and managing high-urgency fulfillment cycles.
  • Certifications such as RMCP, PMP, CAPM, Six Sigma, or CCMP.
  • Experience with Certinia PSA and Salesforce CRM.
  • Generous Time Off and Company-Wide Holidays
  • Team Events and International Travel Opportunities
  • Work From Home Support
  • Monthly Allowance for Cell Phone and Internet
  • Training Budget
  • Retirement; 401k Matching for Traditional and Roth Accounts in the US
  • Health Insurance Options Including Medical, Dental, Vision
  • Paid Parental Leave
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