Senior Manager of Residential and Outpatient Programs

Mcleod Centers for Wellbeing • Charlotte, NC

128d

About The Position

At McLeod Centers for Wellbeing, our mission is to build a foundation of healing and hope based on equity, education, and evidence-based practice for all communities. A nonprofit founded in 1969 in Charlotte, North Carolina, we have since grown to be one of the largest providers of comprehensive substance use disorder treatment in western North Carolina. From initial assessment to customized aftercare, McLeod Centers provides compassionate, steadfast support for our patients’ journey to recovery. We are looking for passionate people to join our team! McLeod Centers for Wellbeing is currently searching for a Full-time Senior Manager of Residential and Outpatient Programs in Charlotte, NC.

Requirements

• Bachelor’s degree or higher (Master’s preferred) with 3 or more years experience in leadership.
• CADC or licensure (LCMHC/A, LCSW/A, LMFT/A, LCAS/A) preferred but not required.

Responsibilities

• Promotes the mission, vision, and values of the organization as well as the established clinical philosophy and standards
• Acts as a liaison between clinical/operational leadership and Program Managers ensuring effective, accurate, and open communication
• Establishes proactive onboarding and training of new Program Managers and ongoing training for all Program Managers for assigned treatment programs
• Supervises and mentors Program Managers in development of leadership skills and daily operations of the program including but not limited to staffing (e.g., hiring, onboarding, training, and development of program staff) and program growth (e.g., identifying objectives, establishing goals, and evaluating outcomes)
• Provides clear expectations, education, direction, coaching, and performance feedback
• Organizes services and systems necessary for the multidisciplinary approach throughout the continuum of care
• Collaborates with the compliance team to ensure ongoing compliance in all documentation and policies
• Establishes and develops ongoing quality/performance improvement processes and procedures for assigned treatment programs
• Ensures resources allocated within budgetary requirements
• Collaborates effectively with other department leaders proactively to identify problems/barriers and develop solutions using problem-solving and critical thinking skills
• Participates in community engagement opportunities to facilitate community presence, involvement, and relationships
• Maintains accurate and timely documentation as required.

Benefits

• Enjoy a 37.5-hour work week to support a better work/life balance, with most programs closing at noon and employees off by 12:30pm.
• Access medical, dental, and vision insurance, along with Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
• Benefit from 100% employer-paid benefits including short and long-term disability, group term life insurance, and an Employee Assistance Program.
• Secure your future with a 401(k) plan, with company matches up to 3% after 90 days of employment.
• Enjoy paid time off, sick leave accrual, and additional benefits such as bereavement, jury duty, and parent-child educational leave.
• Celebrate 9 paid observed holidays and receive 1 floating holiday to use at your convenience.
• As an employee for a non-profit organization, you qualify for Public Student Loan Forgiveness (PSLF) to assist with your student loans.
• Invest in your professional development with ongoing support and free continuing education opportunities across multiple disciplines.
• McLeod Centers pays for initial CADC certification or LCAS licensure, including the application fee, background check fee, board registration fee, initial exam fee, and all supervision requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Bachelor's degree