Senior Manager of Quality Assurance

MN Custom Homes•Bellevue, WA

55d•$109,843 - $164,761•Onsite

About The Position

The Senior Manager, Construction Quality Assurance (QA) ensures residential construction projects meet quality standards by developing and implementing quality control plans and standard work, conducting inspections, and providing assigned Project Manager with "punch list" of quality issues/opportunities to correct. This position will develop the quality framework, standards, manage a team of Quality Project Managers (individual contributors), develop inspection and audit schedules, assignments, monitor workloads, productivity, and quality of work.

Requirements

Strong supervisory and leadership skills. Capable of mentoring, motivating, and guiding others toward both individual and organizational goals and to fulfill the shared vision.
Strong communication, interpersonal, and diplomacy skills are necessary for working with construction teams, suppliers, and other stakeholders.
The ability to identify and suggest solutions to problems related to quality is essential.
The ability to train and motivate construction teams on quality control procedures.
The ability to accurately document findings from inspections and audits is required.
Proficient with Microsoft Office Suite (Excel, Word, Outlook, PowerPoint). Experience with Salesforce a plus.
Proficient with construction scheduling software. Experience with Taskray is a plus.
Extensive experience working with and understanding contracts, plans, specifications, and residential building codes.
Ability to remain flexible and efficient in a fast-paced environment.
Ability to make intelligent and quick decisions, work well under pressure, and when faced with unexpected occurrences or delays.
Ability to effectively multitask and juggle multiple, simultaneous demands.
Extensive experience working with engineering, architecture, and other construction drawings.
Ability to adopt MN processes and standards.
Bachelor's degree in construction science or construction management strongly preferred.
8+ years of residential construction management experience, residential construction inspector, private home inspector, or some combination of all or similar types of roles that had a focus on development of punch lists, quality and building a high-quality home.
3+ years managing and inspiring teams in a leadership position is required.
Hands-on residential construction experience in some capacity is strongly preferred. Ability to demonstrate strong understanding of residential construction processes, building codes, and industry standards is essential.
Experience in developing and implementing quality control plans and procedures is required.
Experience conducting thorough inspections to identify potential issues is required.

Nice To Haves

Experience with Bluebeam or related PDF editing software is a plus.
Some fluency with Spanish (read/write/speak) is a plus.
Certified Construction Quality Manager (CCQM) preferred.

Responsibilities

Develops, implements and maintains quality control standard work that outlines procedures for ensuring adherence to or exceeding project specifications, industry standards, and building codes, that will be used to develop punch lists and standard timelines for managing the punch list that aligns with the project timeline.
Conducts quality control audits at various stages of the residential construction process, including foundation, plumbing to inspection, Millwork, Electrical trim to complete, to identify potential issues and ensure that work meets quality standards.
Identifies repeat punch list items develops and delivers training for the construction teams to address issues proactively versus reactively on the punch list.
Partners with Purchasing and Interior Design teams regarding supplier material qualities and subcontractor quality opportunities.
Monitors compliance with building codes, regulations, and project specifications, taking corrective action when necessary.
Documents findings from inspections and audits, ensuring that all relevant information is readily available.
Identifies and addresses with assigned Project Manager any issues that may compromise the project's quality.
Trains Quality Project Managers in specialties regarding various build phases.
Manages a team of Quality Project Managers throughout the employee lifecycle to include hiring, performance management, etc.
Work cross-functionally with the MN safety team to include safety checks as part of onsite audits.
Utilize continuous improvement methodologies to enhance construction quality.
Other duties as assigned.

Benefits

100% covered employee premiums for medical and dental self-coverage
100% employer-paid life insurance
100 % employer-paid long term disability insurance
Paid medical and family leave
Critical illness insurance
401(K) with generous company match, no vesting schedule, and access to professional financial advisors
Lifestyle reimbursement account
20 days of PTO & 9 holidays
New iPhone for your personal and business use
Free onsite parking
Company paid events
Complimentary snacks & beverages