Senior Manager of Product Design

Flock Safety

43d•$175,000 - $250,000

About The Position

Flock Safety is the leading safety technology platform, helping communities thrive by taking a proactive approach to crime prevention and security. Our hardware and software suite connects cities, law enforcement, businesses, schools, and neighborhoods in a nationwide public-private safety network. Trusted by over 5,000 communities, 4,500 law enforcement agencies, and 1,000 businesses, Flock delivers real-time intelligence while prioritizing privacy and responsible innovation. We’re a high-performance, low-ego team driven by urgency, collaboration, and bold thinking. Working at Flock means tackling big challenges, moving fast, and continuously improving. It’s intense but deeply rewarding for those who want to make an impact. With nearly $700M in venture funding and a $7.5B valuation, we’re scaling intentionally and seeking top talent to help build the impossible. If you value teamwork, ownership, and solving tough problems, Flock could be the place for you. Flock is entering a new phase of scale. As our product footprint expands across web and mobile and our customer base broadens across public and private sectors, our tools support users with very different workflows, environments, and responsibilities. From office-based analysts to field-based professionals, customers rely on Flock to make fast, confident decisions. Meeting these diverse needs requires a cohesive, intuitive, and user-centered product experience. We’re hiring a Senior Manager of Product Design to elevate usability, consistency, and design quality across our product suite while strengthening the partnership between Product, Engineering, and Design. This leader will bring clarity where complexity exists, champion user-centered thinking, and establish the practices that allow a high-performing design team to move quickly and thoughtfully. If you're excited by the opportunity to shape the user experience of mission-driven, multi-modal software used in real-world operational environments, this role is for you.

Requirements

8+ years of product design experience, with deep expertise designing across multiple platforms, especially web applications
Proven leadership experience managing and developing product designers in a player-coach capacity, ideally in a high-growth environment
Strong UX foundation and expertise across the core design disciplines: Defining core primitives, information architecture, interaction design, and user interface design, with the ability to evaluate and elevate the quality of each
Strong design craft and product intuition, able to translate complex user needs into simple, effective solutions
Exceptional cross-functional communication skills, with the ability to influence and align stakeholders at every level
Comfort operating with ambiguity and driving clarity in fast-paced, high-growth settings
Wired to build with time-to-value for the customer in mind.
Experience designing for B2B SaaS products used across varied user contexts and technical comfort levels

Responsibilities

Level up the quality of design in our product and the craft of our design team
Shape a design vision grounded in customer insights and data, focusing on the product experiences where design can drive the greatest impact
Mentor and empower a team of 9 designers as a hands-on player-coach who deeply understands users, workflows, and product details
Strengthen alignment across Product and Engineering to solve meaningful problems for our customers
Right-size design systems, processes, and rituals for hyper-growth, ensuring we balance speed with quality
Ensure an understanding of the underlying models and primitives that enable great UX to be built on top
Improve usability and consistency across web and mobile experiences
Champion user-centered design across prototyping, journey mapping, system design, and interface design
Build and evolve the design team’s culture, principles, vision, and shared language
Establish and maintain design processes and rituals that enable high-quality work at high velocity
Strengthen relationships with Product, Engineering, and customer-facing teams to ensure we’re solving the right problems and delivering intuitive, impactful experiences
Lead a data-informed design practice – partnering with Product Analytics and cross-functional teams to define, track, and interpret UX health indicators — using insights to guide design decisions and measure impact
Serve as a hands-on player-coach, engaging in discovery, testing, validation, and iterative loops with the Design team, as well as Product and Engineering
Lead cross-functional initiatives that strengthen our experience quality, such as accessibility (WCAG), usability and interaction standards, and shared patterns across products.

Benefits

Flexible PTO: We offer non-accrual PTO, plus 11 company holidays.
Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match.
Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.
Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses.
Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, a1nd digital tools, all tailored to each individual's needs.
Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support.
Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions.
ERGs: We want all employees to thrive and feel like they belong at Flock. We offer four ERGs today - Women of Flock, Flock Proud, LEOs and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know.
WFH Stipend: $150 per month to cover the costs of working from home.
Productivity Stipend: $300 per year to use on Audible, Calm, Masterclass, Duolingo and so much more.
Home Office Stipend: A one-time $750 to help you create your dream office.
Flock Safety Stock Options