Senior Manager of North America Internal Communications and Change Management

The Boston Consulting Group (BCG) • Boston, MA

252d • $126,000 - $154,000 • Onsite

About The Position

As a Senior Manager on the North America (NAMR) Internal Communications team, you'll play a pivotal role in how we communicate with, engage, and inspire our people across the region. You'll serve as a strategic communications partner to NAMR Functions, including the People Team, helping deliver clear, compelling messages that support some of our most visible and complex initiatives—from people strategy and engagement programs to large-scale transformations. This role is ideal for a skilled communicator who's equal parts strategist and hands-on operator. You bring strong communication judgment, a deep understanding of internal audiences, and the ability to translate ideas into messages that land. You'll create communication and engagement plans, shape thoughtful messaging, and develop content across multiple channels (email, PowerPoint, Slack, digital signage, video, etc.). You'll also help scale best practices and foster a strong internal communications community across NAMR. You'll report to the NAMR Senior Director of Internal Communications and collaborate closely with teams and stakeholders across the business.

Requirements

• 10+ years of experience in internal communications, change management, or employee engagement.
• Excellent writing, editing, and storytelling skills across channels and formats.
• Experience developing and executing multi-channel communication strategies.
• Proven success supporting large-scale change or transformation through impactful internal communication.
• Strong collaborator with excellent relationship-building skills.

Nice To Haves

• Experience in management consulting or similarly complex, fast-paced environments.
• Ability to influence without formal authority.
• Curiosity in evolving communications practices.

Responsibilities

• Create communication and engagement plans that support complex initiatives.
• Develop content across multiple channels including email, PowerPoint, Slack, and video.
• Foster a strong internal communications community across NAMR.
• Collaborate with teams and stakeholders across the business.
• Manage multiple priorities in a fast-paced environment.

Benefits

• Zero dollar ($0) health insurance premiums for employees, spouses, and children.
• Low $10 copays for doctor visits and prescriptions.
• Dental coverage including up to $5,000 in orthodontia benefits.
• Vision insurance with coverage for glasses and contact lenses.
• Reimbursement for gym memberships and fitness activities.
• Paid Parental Leave and family benefits such as elective egg freezing and adoption reimbursement.
• Generous paid time off including 12 holidays and 15 vacation days per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Professional, Scientific, and Technical Services