TEKsystems-posted about 8 hours ago
$68 - $85/Yr
Senior
Hybrid • Denver, CO
5,001-10,000 employees

Our partners are seeking a Senior Manager of Network Operations to lead and stabilize their global network operations. This role will serve as a key operational leader, driving performance improvements, managing hybrid teams (onshore/offshore), and ensuring seamless communication across partners. The ideal candidate will bring deep hands-on experience in network operations, strong leadership in high-pressure environments, and a passion for operational excellence.

  • Lead day-to-day operations of the Network Operations Center (NOC), ensuring high availability and performance.
  • Coordinate global teams across time zones, including offshore partners.
  • Drive root cause analysis and implement hygiene practices in change, release, and vulnerability management.
  • Establish and maintain War Room Bridge processes for incident resolution.
  • Collaborate with engineering, architecture, and security teams to ensure alignment and escalation handling.
  • Develop and enforce operational cadences, shift rotations, and communication protocols.
  • Act as a liaison between internal teams and external partners to streamline operations.
  • Provide data-driven insights and reporting to executive leadership.
  • 8–10+ years of experience in network operations leadership roles.
  • Proven experience managing hybrid teams.
  • Strong technical foundation in:
  • Routing, switching, WAN/LAN, wireless, VPNs
  • Firewalls (Palo Alto, Cisco, F5), Load Balancers, SD-WAN
  • Network observability and performance monitoring tools
  • Cloud networking (AWS preferred)
  • Familiarity with ITIL processes: Incident, Problem, Change, and Release Management.
  • Excellent communication and stakeholder management skills.
  • Ability to lead without direct reports and influence cross-functional teams.
  • Security & Firewalls: McAfee Web Gateway, Barracuda Email Security, Thales Key Management, Checkpoint Mgmt Server
  • Network Management: Cisco Prime Infrastructure
  • Cisco Technologies: Nexus 2K/3K/5K/7K/9K, FEX, VPC, VXLAN, VDC
  • Firewall Rule Management: Centralized rule/policy creation (Checkpoint Mgmt Server)
  • Monitoring Tools: SolarWinds, ThousandEyes, Infoblox
  • Protocols & Redundancy: HSRP, VRRP, GLBP
  • CMDB & DNS Tools: ServiceNow (CMDB), DNS record management with third-party vendors
  • WAN Optimization: WAN Optimizer
  • Cloud Integration: Integration of security tools with AWS
  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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