Senior Manager of Internal Communications - Atlanta, GA

Cortland•Atlanta, GA

About The Position

As the Senior Manager of Internal Communications, you will support the development and execution of strategies that inform, engage, and inspire Cortland associates. This role plays a key part in helping employees feel connected to the company’s mission, values, and business priorities through thoughtful, well-executed messaging. You’ll collaborate with cross-functional teams and senior leaders to craft internal communications that enhance transparency, reinforce culture, and promote engagement across all levels of the organization. You will manage day-to-day communications planning and execution while guiding a small internal communications team in producing compelling, timely content. This role requires strong writing and storytelling skills, project management experience, and a collaborative, service-oriented mindset.

Requirements

5+ years of experience in internal communications or a similar communications role for a complex organization, with at least 2 years in a leadership capacity.
Bachelor’s degree in communications or related field, MBA or advanced degree a plus
Proven experience designing and executing strategic communication plans in a corporate environment.
Excellent writing, editing, and verbal communication skills, with the ability to translate complex information into clear, concise messaging.
Strong understanding of communication technologies and platforms, including content management systems and intranets (Microsoft SharePoint).
Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.
Strong leadership skills with the ability to collaborate effectively with cross-functional teams and senior leaders.
Superior writing and grammar skills and a strict attention to detail
A honed balance between strategy development, planning, and tactical execution
Excellent organizational and project management skills
Expert time-management, prioritization, and multitasking skills
Ability to quickly adapt to an often-changing and fast-paced work environment
Proficient computer skills, including Microsoft Office Suite

Nice To Haves

Experience with video production is a plus

Responsibilities

Support the development and implementation of internal communications strategies that align with Cortland’s mission, values, and business objectives
Partner with leadership and key departments (e.g., HR, Talent, Operations, Facilities, Technology, Marketing, etc.) to craft and deliver clear, consistent messages across the organization
Lead communication planning for key company initiatives such as change management, leadership updates, recognition programs, and culture-building efforts
Manage and maintain an internal company-wide communications calendar to ensure alignment and consistency
Help develop and distribute content across a range of channels including intranet, newsletters, digital signage, and events
Assist in the planning and content development for Cortland’s annual conference, Cortland Prime (e.g., messaging, visuals, presentations, and video content)
Coach and collaborate with leaders and stakeholders to ensure message clarity and tone alignment with Cortland’s brand and culture
Review and refine content developed by others for tone, clarity, and consistency with Cortland’s internal voice
Gather employee feedback through surveys, pulse checks, and focus groups to identify communication gaps and opportunities
Track engagement and other KPIs to measure communication effectiveness and provide actionable insights
Help prioritize and manage incoming communication requests, balancing proactive and reactive needs across the business