Senior Manager of Informatics - Project Management

CVS Health•York, PA

About The Position

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Job Description Summary The Epic Implementation Project Manager assists the Lead Director with informatics initiatives with a focus on strategic execution, stakeholder alignment, and delivery excellence. This role is responsible for translating organizational goals into actionable project plans, managing cross-functional teams, and ensuring the successful implementation of Epic. The ideal candidate brings deep expertise in IT project management, risk mitigation, and change adoption, with a proven ability to deliver complex healthcare technology projects on time and within scope.

Requirements

Experience: Minimum of five (5) years of related experience is required.
Certification(s): Two or more of the following Epic Certifications: EpicCare Ambulatory, Healthy Planet, Beacon, Willow, Prelude, Cadence, Resolute Professional Billing, HIM (Health Information Management), MyChart, Beaker, Welcome Kiosk, Rover, Haiku, EpicCare Link, Caboodle, SlicerDicer, Bridges, Reporting Workbench, Orders

Responsibilities

Strategic Project Management Define and drive execution pathways: Translate strategic goals into actionable project plans. Set and manage milestones: Establish clear deliverables, deadlines, and dependencies across workstreams. Maintain project timelines: Use tools (e.g., Smartsheet, MS Project, MS Excel, MS Visio etc.) to track progress and adjust proactively.
Risk & Issue Management Develop and maintain risk logs: Identify, assess, and mitigate risks across technical and operational domains. Escalation pathways: Create clear protocols for issue escalation and resolution. Support development and maintain tracking tools in MS Excel for financial assessment and forecasting for clinical and technical Enterprise costs. Develop formulas for automation and streamlining forecast development.
Cross-Functional Coordination Workstream integration: Ensure alignment across clinical, technical, and operational workgroups. Meeting facilitation: Lead effective cross-functional meetings with clear agendas, follow-ups, and accountability.
Communication, Relationship Development & Reporting Executive-level reporting: Deliver concise updates to leadership on status, risks, and decisions needed. Stakeholder engagement: While relationship-building is a strength, elevate by driving clarity and accountability. Develop and maintain relationships with key stakeholders across the Enterprise, including comfort in presenting and communicating with these networks.
Change Management & Adoption Support readiness efforts: Partner with training and change management teams to ensure smooth adoption. Feedback loops: Implement mechanisms to gather and act on stakeholder feedback.

Benefits

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

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