Senior Manager of First Line Risk Payments and Fraud - Commercial

Associated Bank • Milwaukee, WI

118d

About The Position

As Senior Manager of Fraud & Payments Risk, you'll lead the first line of defense for protecting our customers and business against fraud and payment risks. You will shape strategy, strengthen controls, and guide a talented team to ensure secure money movement across digital and traditional payment channels. This is a high-impact opportunity to build and scale risk management practices during a period of exciting growth.

Requirements

• Bachelor's degree in Risk Management, Business, Cybersecurity, or related field (or equivalent experience)
• 8+ years in fraud risk, operational risk, or payments risk within financial services
• 3+ years leading risk assessments, issue management, and fraud strategy development

Nice To Haves

• Master's degree in Risk Management, Business, Cybersecurity, or related field
• Certified Fraud Examiner (CFE)
• Certified Anti-Money Laundering Specialist (CAMS)

Responsibilities

• Lead fraud and payment risk oversight across ACH, wires and other digital transactions.
• Design and implement fraud risk strategies, detection rules, and controls in partnership with Fraud, BSA/AML, Digital, and Cybersecurity teams.
• Oversee risk event management, driving root cause analysis, corrective actions, and timely closure of issues.
• Evaluate new payment products, features, and third-party integrations to ensure proper controls are in place.
• Monitor and report key metrics on fraud trends, customer impact, and operational performance.
• Collaborate with second-line partners and regulators to ensure compliance and audit readiness.
• Develop and mentor a high-performing team of analysts and specialists.

Benefits

• Retirement savings including both 401(k) and Pension plans.
• Paid time off to volunteer in your community.
• Opportunities to connect with others through our diversity-focused Colleague Resource Groups.
• Competitive salaries with professional development and advancement opportunities.
• Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.
• Personal banking, loan, investment and insurance benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree