Senior Manager, North America Copyright

Universal Music•Franklin, TN

About The Position

We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world. UMPG is seeking a motivated candidate to work as part of the North America Copyright team. The Copyright team is centrally located within the greater North America Administration team, initiating the end-to-end value chain that spans licensing, registrations, royalty collection and distribution. This position will be responsible for successfully delivering varied services to multiple customers, many with concurrent deadlines. The role reports to the Director, NA Copyright and will perform various tasks across numerous projects and processes within the administration team.

Requirements

5+ years of experience in music publishing, copyright administration or rights management
Strong understanding of music economics, copyright chain of title, and various types of publishing agreements
Knowledge of society mandates and CWR registrations
Exceptional organizational, analytical, and communication skills
Advanced Excel skills and confidence with data management
Able to learn multiple, customized systems
Strong written and verbal communication skills that can be adapted to a wide variety of audiences
Responds appropriately to direction regarding deadlines, deliverables, key performance indicators and service levels

Responsibilities

Review, interpret, and extract key terms from publishing agreements (such as copyright ownership, administration obligations, special handling provisions, and royalty rates).
Assist in reviewing and authorizing copyright and royalty account setups by the greater NA Copyright team.
Prioritize team workload, focusing on high priority tasks and escalated account issues.
Respond to questions from clients, utilizing information and assistance from team members, or connecting them with other departments as appropriate, anticipating needs and questions to provide comprehensive service
Liaise with Business Affairs, Creative Admin, Client Services, Mechanical Licensing and Royalty teams on agreement terms and internal client account setups.
Maintain records and documentation for internal compliance related to agreements and songs.
Bring a fresh perspective, seeking to deconstruct and rebuild processes to create efficiencies and improvements.
Exercise leadership experience while mentoring, coaching, and providing support to the team, seeking to maintain and elevate a world class publishing administration operation.
Contribute to the building of new system tools and the implementation of new technologies within UMPG’s Administration Team, partnering with teams cross-divisionally and around the world.
Execute ad hoc projects and delegated tasks as needed.

Benefits

Comprehensive medical, dental, and vision coverage
Including 100% coverage for out-patient in-network mental health services
Fertility coverage for eligible medical plan participants
Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
Student Loan Repayment Assistance and Tuition Reimbursement
401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution
A variety of ways to prioritize much-needed time away from work including:
Flexible Paid Time Off (PTO) for exempt employees
3-weeks PTO for non-exempt employees
2-weeks paid Winter Break
10 Company Holidays (including Juneteenth and Wellbeing Day)
Summer Fridays (between Memorial Day and Labor Day)
Generous paid parental leave for every type of parent