Senior Manager, Network Systems

Peraton•Germantown, MD

About The Position

The Network Operations Manager is responsible for leading the planning, engineering, implementation, and day-to-day operations of enterprise telecommunications systems. This role ensures the reliability, security, scalability, and performance of voice, data, and wireless communications infrastructure supporting mission-critical operations. The NetOps Manager will oversee network teams, manage vendor relationships, and ensure compliance with federal standards and regulations.

Requirements

12 years experience
Bachelor's degree preferred
Proven experience managing large-scale, enterprise telecommunications environments.
Strong knowledge of networking technologies (e.g., routing/switching, MPLS, SD-WAN, VoIP, wireless systems).
Experience with network monitoring and management tools.
Demonstrated experience in federal IT environments or working with government regulations and compliance frameworks.

Nice To Haves

Cisco Certified Network Professional (CCNP) or Cisco Certified Internetwork Expert (CCIE)
Certified Information Systems Security Professional (CISSP)
ITIL Foundation or higher
Project Management Professional (PMP)
Leadership and team development
Strategic thinking and problem-solving
Strong communication and stakeholder management
Incident and crisis management
Technical expertise in network infrastructure and telecommunications
Attention to detail and commitment to compliance

Responsibilities

Strategic Planning & Architecture Develop and execute long-term telecommunications and network strategies aligned with agency mission and IT objectives.
Lead the design and engineering of secure, scalable, and resilient network infrastructures (LAN, WAN, MAN, wireless, and unified communications).
Evaluate emerging technologies and recommend solutions to enhance performance, security, and cost efficiency.
Operations & Maintenance Oversee 24/7 network operations, ensuring high availability and performance of all telecommunications systems.
Manage network monitoring, incident response, outage resolution, and root cause analysis.
Establish and enforce service level agreements (SLAs) and key performance indicators (KPIs).
Security & Compliance Ensure all network systems comply with federal cybersecurity standards (e.g., FISMA, NIST, FedRAMP as applicable).
Collaborate with cybersecurity teams to implement and maintain secure network architectures.
Conduct regular audits, risk assessments, and vulnerability remediation efforts.
Team Leadership & Management Lead, mentor, and develop a team of network engineers, analysts, and operations staff.
Define roles, responsibilities, and performance expectations.
Foster a culture of accountability, innovation, and continuous improvement.
Project & Vendor Management Manage telecommunications projects, including upgrades, migrations, and new deployments.
Oversee contracts, vendors, and service providers to ensure quality delivery and cost control.
Coordinate with internal stakeholders, external partners, and government entities.
Budget & Resource Management Develop and manage budgets for telecommunications infrastructure and operations.
Optimize resource allocation and identify cost-saving opportunities.
Documentation & Reporting Maintain accurate network documentation, diagrams, and standard operating procedures.
Provide regular reports on system performance, incidents, and strategic initiatives to leadership.