Senior Manager, National Value Based Care Partner Optimization

CVS Health

1d

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary At Aetna, our health benefits business, we are committed to helping our members achieve their best health in an affordable, convenient, and comprehensive manner. Combining the assets of our health insurance products and services with CVS Health’s unrivaled presence in local communities and their pharmacy benefits management capabilities, we’re joining members on their path to better health and transforming the health care landscape in new and exciting ways every day. Aetna is recruiting for a Senior Manager, National Partner Optimization, who will support the design and execution of strategic and operational processes to improve National Value Based Care (VBC) Partner relationships and performance within and across Primary Care and Specialty partner verticals. This individual will work collaboratively with Aetna business and functional teams to support the successful implementation and operations of strategic VBC initiatives to advance business goals.

Requirements

• 5+ years of experience in program and process management within the healthcare payer or provider space
• Adept at execution and delivery (planning, delivering, and supporting) skills
• Familiarity with the Value Based Care provider space
• Experience working in a highly matrixed environment
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias

Nice To Haves

• Experience in assigned workstream area (Network, Medicare, Provider Operations, Service Operations, etc.)

Responsibilities

• Develop and implement optimized processes and workflows to achieve team efficiency and/or capacity gains
• Launch engagement structures and facilitate collaborations with cross-functional Aetna and CVSH teams (e.g., related to partnership ideation, communications strategy, opportunity assessments, and issue management)
• Coordinate intake of National VBC Partnerships project proposals
• Manage special projects through to execution
• Ongoing management of reporting and dashboards to monitor, measure and socialize comprehensive performance results
• Draw connections to internal initiatives, business impacts, and metrics driving business performance
• Support the National VBC Partnerships team in engagements with other core Aetna and CVSH stakeholders (e.g., Aetna Member Services, CVSH Ventures, select Case Management areas)
• Providing direct support to business leaders to coordinate strategic priorities within each workstream
• Organizing and tracking priorities, aligned with identified business value
• Driving work forward by tracking milestones, deliverables, and preparing presentations
• Escalating issues as they arise to National Partner Optimization leaders

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level