Senior Manager, Multi-Unit Sales

Sysco

69d

About The Position

The position involves initiating, developing, and managing customer programs for Sysco IFG’s largest chain restaurant brands to enhance customer value and generate sales and profits. The role includes functioning as a Brand Champion to support limited time offers (LTOs), product tests, new country openings, and new product introductions for all chain customers. The goal is to increase existing brand penetration, product penetration, and create new value-added solutions that generate sales for both the restaurants and Sysco.

Requirements

• High school diploma or equivalent; preferred Bachelor's Degree in Business, Sales, Marketing, Hospitality, or Culinary Arts.
• 5 years in the foodservice industry with a focus on working with chain restaurants and international franchisees.
• Ability to identify sales opportunities that fit in Sysco IFG’s business model and build a strategy to acquire that business.
• Ability to improve customer value proposition and relationships with Sysco IFG top restaurant chains.
• Ability to work with restaurant supply chain personnel and franchisees to develop new business solutions.
• Basic understanding of international logistics and country compliance regulations.
• Knowledge of MS Office, multi-tasking, and familiarity with customer service activities/interdepartmental communication.
• Ability to effectively present information and solve problems.
• Additional language skills are preferred.

Responsibilities

• Successfully implement and manage chain restaurant promotions, product tests, and new product launches.
• Identify key team members to assist in the implementation and management of these activities.
• Provide status updates to appropriate supply chain personnel at the brands.
• Develop and implement plans to increase sales with new and existing customers.
• Collaborate with RMMs for additional suggestions.
• Represent Sysco at weekly meetings with major chain customers like YUM!, Wendy’s, Burger King, and Chick-fil-A.
• Analyze information received and build ongoing sales strategy accordingly.
• Plan and attend customer conventions.
• Assist in customer problem resolution primarily with RMMs and other functional areas including Merchandising, Logistics, Operations, and Finance.
• Schedule ongoing meetings with RMMs, Merchandising, and Operations.
• Drive customer perception and customer satisfaction.
• Reduce customer and product attrition.
• Develop a plan to identify at-risk customers.
• Work with vendors to reduce franchisees purchasing vendor direct.
• Conduct ongoing internal and customer training including Sysco Sales e-Commerce, LTO execution, and KPI performance.

Benefits

• For information on Sysco’s Benefits, please visit https://SyscoBenefits.com.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees