Senior Manager, MS365 Adoption and Enablement (Hybrid Work Schedule)

Parts Town • Addison, IL

77d • $114,326 - $160,864 • Hybrid

About The Position

As our Senior Manager, Digital Workplace & Enablement, you will lead the modernization of Parts Town's digital workplace, with a focus on Microsoft 365 tenant convergence, Copilot adoption and training, and personal workflow automation. This role will sit within the Technology Office, ensuring Copilot, automation, and workplace tools are treated as products with measurable business outcomes, while maintaining a dotted-line partnership to Global Infra & Services for platform administration, security, and compliance. By balancing technical platform ownership with business-focused evangelism and adoption, you will lead and simplify collaboration across divisions, embed AI-driven productivity tools from 365, and unlock capacity for team members productivity & innovation across all Divisions of Parts Town.

Requirements

• 5-7 years of experience in M365 administration, digital workplace platforms, or IT product ownership.
• Expertise in M365 tenant migration/convergence projects and identity/access management.
• Strong knowledge of Power Platform, workflow automation, and AI enablement.
• Proven track record of driving adoption, change management, and business productivity outcomes.
• Outstanding cross-division stakeholder engagement and communication skills.
• Proficient in English (both written and verbal).
• Quality, high-speed internet connection at home.

Responsibilities

• Lead the strategic convergence of multiple Microsoft 365 tenants into a unified, seamless user experience across divisions.
• Partner with Infra & Security to align identity, access, compliance, and DR standards during migration.
• Establish governance guardrails balancing enterprise standards with divisional flexibility.
• Oversee lifecycle management of M365 tools (Teams, SharePoint, Exchange, OneDrive, Power Platform).
• Act as product owner for Microsoft Copilot, defining roadmap, use cases, and adoption strategies.
• Partner with divisional technology leaders to embed Copilot into workflows across Commercial, Supply Chain, and ERP functions.
• Serve as evangelist and change agent, demonstrating how Copilot drives efficiency, customer outcomes, and decision-making.
• Define KPIs and dashboards to measure adoption, value creation, and productivity impact.
• Build environment to enable and scale personal and lightweight automation / AI solutions using Copilot Studio, Agents, Power Automate, Power Apps, and AI-driven integrations to drive productivity.
• Identify high-value opportunities to eliminate manual work and streamline processes across divisions and liaise with AI Council for submission when outside purview of 365 capabilities.
• Ensure automation aligns with governance, compliance, and enterprise integration frameworks.
• Partner with divisional business technology leaders to drive end-user adoption and change readiness.
• Deliver training, communication, and best practices to accelerate adoption of new tools.
• Become a custodian and proactive voice in the building of a citizen developers community to foster collaboration and learning.
• Create a feedback loop with Divisional leaders to continuously refine digital workplace solutions.
• Lead a small team (2-3 specialists) focused on M365 administration, tenant convergence execution, and automation across Divisions.
• Provide hands-on support and mentorship in product management, automation, and adoption.
• Build external partnerships with Microsoft and key vendors to maximize platform value.

Benefits

• Quarterly profit-sharing bonus
• Hybrid work schedule
• Team member appreciation events and recognition programs
• Volunteer opportunities
• Monthly IT stipend
• Casual dress code
• On-demand pay options
• Health insurance
• 401k/401k match
• Employee assistance programs
• Paid time off
• Paid sick time off
• Paid holidays
• Paid parental leave
• Professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Merchant Wholesalers, Durable Goods
• Number of Employees: 5,001-10,000 employees