Senior Manager, Medical Affairs Technology (Medical Review Platforms, Veeva/MedDocs)

Gilead Sciences•Foster City, CA

14d•Onsite

About The Position

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description At Gilead our pursuit of a healthier world for all people has yielded a cure for hepatitis C, revolutionary improvements in HIV treatment and prevention as well as advancements in therapies for viral and inflammatory diseases and certain cancers. We set and achieve bold ambitions in our fight against the world’s most devastating diseases, united in our commitment to confronting the largest public health challenges of our day and improving the lives of patients for generations to come. Reporting to the Executive Director of Global Medical Affairs Technology, this individual will be responsible for driving delivery of technologies and platforms to meet Medical Affairs customer relationship and performance measurement needs. This leader partners with Medical Affairs Excellence, Medical Affairs Affiliate leaders, Global Medical Strategy and Operations Leaders and the IT organization to implement technology solutions. This role advises internal stakeholders on how to enable business capabilities with enterprise technology tools. Key to the success of this role is aligning tools to performance expectations, continuously adapting compliant, efficient and effective technologies to the changing business needs, and working within a matrix environment to cultivate tool advocacy with senior leadership. While specific system responsibilities may change over time, our initial need is for an expert in Material Review platforms (Veeva MedInquiry, VeevaVault, MedDocs, etc).

Requirements

BS/BA degree with 8+ years of experience or MS/MA degree with 6+ years of experience
3-5 years business experience in CRM, Analytics or Technology modernization and LEAN methodology delivery practices
Hands on experience administering and deploying platforms for Material Review (Veeva MedInquiry, VeevaVault, MedDocs) preferred.
Additional certifications in Veeva, or Business Process Automation
2+ years global/in-market Pharma/Biopharma experience preferable
Experience implementing or upgrading to modern technology platforms inclusive of AI integration/utilization.
Demonstrated practical and technical experience in business case development, planning, implementation, operation, and management of digital and mobile initiatives.
Experience shaping end to end field experience delivering creative and simple solutions to complex problems
Excellent communication skills, including the ability to break down complex structures and ideas into consumable concepts for a diverse set of stakeholders, from entry to expert level
Demonstrated excellence in developing effective creative solutions to complex problems
Demonstrated excellence in delivering skilled communications around change management that build system adherence
Demonstrated excellence in building and maintaining relationships with senior leaders
Highly organized with a strong attention to detail, clarity, accuracy, and conciseness
Uncompromising ethical standard and conduct
Able to motivate and foster cross-functional collaboration

Responsibilities

Lead the implementation and ongoing maintenance of specific technologies and platforms that enable business process and decision making.
Establishes and maintains the roadmap for your assigned technologies by leading the internal idea generation, external benchmarking, and technical evaluation process with support from the ED of Medical Affairs Technology.
Work collaboratively with the Medical Affairs, Medical Excellence, Medical Governance, and other Medical Affairs Technology leads to help generate meaningful business requirements and design technical solutions that meet those requirements.
Support technology tool maturity by refining processes, delivery templates, and tools with key regional stakeholders based on business needs
Provide project level leadership by managing scope, timelines, communication, testing, and risks associated with the assigned portfolio.
Lead technology implementations with aggressive timelines, broad scope, and high impact according to established business needs while reporting on the project status and budget to the Executive Director of Medical Affairs Technology
Be the primary source of education and inspiration about ways to leverage technology solutions by being the expert in your assigned platforms and defining new ways it can accelerate Medical Affairs outcomes.
Balance the needs of the platform (performance, scalability, cost, data integrity) with the requests of the business (new functionality, speed to market, integrations) during roadmap planning and while advising on solution design
Establish and maintain cross-functional communication channels, work practices and processes with internal stakeholders relevant to accomplishing business outcomes
Advise and/or participate in cross-functional governance, standards and SOPs for global MA technology tools and capabilities
Balance long-term vision with short-term delivery while making decisions to invest/build/sustain to catalyze the organization to deliver on the business outcomes

Benefits

This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package.
Benefits include company-sponsored medical, dental, vision, and life insurance plans.
For additional benefits information, visit: https://www.gilead.com/careers/compensation-benefits-and-wellbeing
Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.

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