Senior Manager, Media Relations

Rackspace Technology • Austin, TX

274d

About The Position

The Senior Manager, Media Relations role will develop and implement a comprehensive media strategy to achieve targeted top tier earned media coverage as well as ensuring Rackspace Technology is in the top 3 positions for Share of Voice across our strategic priorities. Reporting directly to the Chief Marketing Officer, this role manages our global PR agency partners and the media relations budget, ensuring an investment mix that supports our strategy. A successful candidate will proactively and collaboratively work with key stakeholders across the business to develop high-impact press announcements and outreach strategies as well as communicate results. This role requires expertise in media relations, crisis communication, community outreach, and digital strategy to effectively communicate our value in the cloud and IT managed services industries.

Requirements

• 10 years minimum of experience in public relations and/or corporate communications preferably within a $1B+ annual revenue, complex or matrixed organization.
• Experience in B2B technology and/or IT professional services.
• Proven success in securing high-quality media coverage and building strong relationships with external customers.
• Excellent written and verbal communication skills, with the ability to translate complex topics into accessible, engaging content.
• Demonstrated ability to work cross-functionally and influence customers at all levels of the organization.
• Strong attention to detail and the ability to manage multiple priorities and stakeholders in a dynamic environment.
• Familiarity with communications and media monitoring tools such as Cision, Meltwater, or equivalent.
• Background in brand storytelling, content marketing, or strategic communications planning.
• Ability to develop executive-level presentations and show impact to the business.

Responsibilities

• Establish and maintain positive relationships with key journalists, media outlets and industry influencers to secure impactful coverage aligned with organizational goals.
• Craft and refine compelling narratives that support brand positioning and communicate business priorities clearly and effectively.
• Partner with senior leaders to elevate executive visibility through thought leadership opportunities, speaking engagements, authored content, and social media positioning.
• Collaborate closely with teams across Business Units, marketing, product, Investor Relations and HR to develop a strategic media relations plan and ensure consistency and alignment of messaging across all channels.
• Author and edit a range of communications materials, including press releases, media statements, messaging documents, executive talking points and blog posts.
• Support crisis and issues communication efforts with strategic counsel and appropriate messaging to mitigate risk and protect the company's reputation.
• Monitor, measure, and report on media coverage and communication campaign efficiency, using insights to optimize future initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services