Senior Manager - Marketing Technology DevOps

Southwest Airlines • Dallas, TX

10h • Onsite

About The Position

Southwest firmly believes that our People are our greatest asset, and Leaders within the Company support our People by ensuring all have equal opportunity for learning and personal growth. The Senior Manager Marketing Technology DevOps optimizes the GTM (go-to-market) channel activation & platform capabilities for our Marketing and Digital Organizations, allowing business partners to create content at scale and personalize experiences for our customers. They’ll innovate and drive web content development, and leverage marketing and digital analytics to inform our business partners on ROI (return on investment). The Sr Manager Marketing Technology DevOps is a detail-oriented thinker, who is ready to drive the future of Southwest’s Technology.

Requirements

• Advanced knowledge of business/Leadership principals, including planning, organizing, directing, developing, and supervising
• Advanced knowledge of personnel practices and regulations
• Advanced knowledge of software development practices, concepts, methodologies, tools and trends
• Advanced knowledge of project management methodologies
• Skilled in excellent partnering, negotiation and communication in order to facilitate interactions with business Customers and technology teams
• Ability to provide tactical leadership for Team(s)
• Ability to use appropriate motivation and influence techniques to achieve desired Team results
• Ability to set and manage stakeholder expectations
• Ability to deliver quality projects on time and within budget
• Ability to manage projects using the organization's project management methodology
• Required: High School Diploma or GED
• Required: Required: Bachelor's degree in Management Information Systems, Computer Science, Business Administration or related field and/or equivalent formal training
• Demonstrated experience in directly or indirectly leading team(s)
• Fully functioning, broad knowledge in: A Business and/or Information Technology environment
• Leading teams and providing work direction
• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be at least 18 years of age
• Must be able to comply with Company attendance standards as described in established guidelines
• Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information
• Air travel with frequent overnight stays required
• Ability to work extended hours as needed

Nice To Haves

• Preferred: Experience in AJO/CJA/RTCDP

Responsibilities

• Lead, support, and influence the achievement of the mission, goals and objectives of the department and organization
• Participate fully in organizational processes/initiatives; performance management, interviewing, budgeting, training, etc.
• Lead the resolution of organization, team and individual issues, making appropriate decision
• Develop and execute strategies and processes to improve performance and the value of products and services provided
• Lead cross-functional Teams to deliver solutions and services to meet enterprise needs
• Provide Technical thought Leadership related to assigned functional areas
• Deliver technology solutions using best practices to achieve maximum Team productivity while delivering high quality products
• Stay abreast of emerging trends, processes, and solutions related to assigned responsibilities
• Build strong, collaborative relationships and credibility while influencing and driving change across respective Business and Technology Teams
• Work with Technology and business partners to measure financial benefits and demonstrable business value
• May perform other job duties as directed by Employee's Leaders

Benefits

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings
• Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit
• Competitive health insurance for you and your eligible dependents (including pets)
• Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees