Senior Manager, Maritime Operations

Port of SeattleSeattle, WA
10h

About The Position

As the Senior Manager of Maritime Operations, you will lead the Maritime Operations Team at Terminal 91 (T91), overseeing 24/7 operations across the Port’s deep-water commercial moorage facilities in collaboration with other T91 customers of Real Estate, as well as Facilities Managers assigned to this location and other Port teams. You will drive strategic business planning, capital development, and operational excellence while building strong relationships with customers, stakeholders, and the maritime community. Acting as a Port ambassador, you will guide initiatives that advance safety, regulatory compliance, diversity, and financial performance across all facilities. You will directly supervise two Operations Superintendents and a Billing and Admin Specialist, providing leadership, direction, and development for all Maritime Operations staff. You will guide Portwide initiatives, including safety, staff development, diversity awareness, continuous process improvement, and Women and Minority Business Enterprises (WMBE) purchasing programs. You will oversee operational and financial performance of Maritime Operations, providing quantitative and qualitative analysis of budgets, reviewing work products from Port service groups, managing spending to meet revenue goals, and balancing other Port Objectives, including regulatory compliance, small business and diversity initiatives, green programs, and regional economic benefits. You will provide primary leadership and direction for Terminal 91 and multiple deep-water commercial moorage facilities throughout the harbor, overseeing over 11,000 lineal feet of large vessel berth moorage, cruise passenger terminals, uplands, mooring dolphins, and submerged lands. You will oversee operations across deep-draft commercial maritime sectors—including Commercial Fishing, Seafood Processing, Tug & Barge, Ships of State, Seismic and Research, Marine Construction, Oil and Energy, Native American, and Industrial vessel operators—and participate as a management team member in directing all Maritime Operations and Security facilities. You will lead strategic business planning, annual goal setting, and pricing decisions for products and services, including tariffs, preferential rates, leases, license agreements, and Special Use Contracts, while negotiating agreements and establishing operational procedures. You will represent the Port’s operational and business interests during capital planning and implementation, providing direction to project managers, design and construction teams, and other service providers, while communicating construction updates and progress to customers, the community, leadership, and media. You will foster, build, and maintain strong relationships with customers, surrounding businesses, neighborhood communities, and key stakeholders, proactively addressing their needs and serving as an ambassador for the Port to visiting elected officials and other outside parties. You will ensure facility compliance with federal, state, and local laws and regulations, participate in cross-functional procedure and policy development, and stay current on market trends and competitive facilities to inform operational and capital decisions.

Requirements

  • Experienced – You have six (6) years of experience in operations and/or facilities, and three (3) years of experience supervising staff and managing a functional area.
  • Committed to Equity – You will apply equity and exemplify shared values, behaviors, and practices in all aspects of the work. At the Port of Seattle, equity is a daily responsibility and a foundational expectation for all Port employees.
  • Knowledgeable – You bring strong knowledge of public administration within a maritime operations environment, along with experience in the maritime and commercial fishing industries. You understand capital, small capital, and expense project management, and apply that knowledge to guide operational and strategic decision-making.
  • Leadership – You have demonstrated experience leading teams and programs in complex, multi-stakeholder environments, and effectively engaging with executives, public officials, and external partners.
  • Customer Focused – You foster a strong customer service culture, modeling professionalism, responsiveness, and accountability while balancing operational, financial, and regulatory priorities.

Responsibilities

  • Lead the Maritime Operations Team at Terminal 91 (T91), overseeing 24/7 operations across the Port’s deep-water commercial moorage facilities in collaboration with other T91 customers of Real Estate, as well as Facilities Managers assigned to this location and other Port teams.
  • Drive strategic business planning, capital development, and operational excellence while building strong relationships with customers, stakeholders, and the maritime community.
  • Act as a Port ambassador, guiding initiatives that advance safety, regulatory compliance, diversity, and financial performance across all facilities.
  • Directly supervise two Operations Superintendents and a Billing and Admin Specialist, providing leadership, direction, and development for all Maritime Operations staff.
  • Guide Portwide initiatives, including safety, staff development, diversity awareness, continuous process improvement, and Women and Minority Business Enterprises (WMBE) purchasing programs.
  • Oversee operational and financial performance of Maritime Operations, providing quantitative and qualitative analysis of budgets, reviewing work products from Port service groups, managing spending to meet revenue goals, and balancing other Port Objectives, including regulatory compliance, small business and diversity initiatives, green programs, and regional economic benefits.
  • Provide primary leadership and direction for Terminal 91 and multiple deep-water commercial moorage facilities throughout the harbor, overseeing over 11,000 lineal feet of large vessel berth moorage, cruise passenger terminals, uplands, mooring dolphins, and submerged lands.
  • Oversee operations across deep-draft commercial maritime sectors—including Commercial Fishing, Seafood Processing, Tug & Barge, Ships of State, Seismic and Research, Marine Construction, Oil and Energy, Native American, and Industrial vessel operators—and participate as a management team member in directing all Maritime Operations and Security facilities.
  • Lead strategic business planning, annual goal setting, and pricing decisions for products and services, including tariffs, preferential rates, leases, license agreements, and Special Use Contracts, while negotiating agreements and establishing operational procedures.
  • Represent the Port’s operational and business interests during capital planning and implementation, providing direction to project managers, design and construction teams, and other service providers, while communicating construction updates and progress to customers, the community, leadership, and media.
  • Foster, build, and maintain strong relationships with customers, surrounding businesses, neighborhood communities, and key stakeholders, proactively addressing their needs and serving as an ambassador for the Port to visiting elected officials and other outside parties.
  • Ensure facility compliance with federal, state, and local laws and regulations, participate in cross-functional procedure and policy development, and stay current on market trends and competitive facilities to inform operational and capital decisions.
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