Princess Cruises, Holland America Line, and Seabourn offer world-renown vacations at sea to travelers around the globe. This is an opportunity to join a dynamic, unified organization as part of their highly experienced team in our corporate office. We’re looking for an amazing Senior Manager, Maritime Information Systems to fill this role, which is based in our Seattle or Miami offices. You’ll be responsible for overseeing the administration and performance of technology platforms that support fleet operations across HAL, SBN, and PCL. This role manages escalations for unresolved technical issues, ensuring timely troubleshooting and configuration of systems such as NAPA Logbooks, Sea Event, Sea Safe, CAM Watch, and dry dock management tools. It involves planning and prioritizing deployments, coordinating software updates, and maintaining compliance with regulatory and corporate standards. The Senior Manager works closely with shipboard and shoreside leadership, shoreside teams, IT departments, and external vendors to resolve issues and implement enhancements. A key responsibility includes overseeing the development and delivery of training materials, such as manuals and videos, for shipboard and shoreside users. The position also maintains direct communication with shipboard leadership and staff, participates in fleet leadership calls, and gathers feedback to improve system performance. Additionally, this role drives process standardization and alignment across brands to support efficiency and best practices. It also oversees the preparation and review of weekly Flash Reports summarizing incidents for executive leadership. Success in this role requires balancing multiple priorities, managing stakeholder expectations, and ensuring smooth execution of technology initiatives. The ideal candidate will have strong technical expertise in maritime systems, excellent problem-solving skills, and proven experience in cross-functional coordination within a multi-brand environment.