Senior Manager, Management Consulting

BDO USA

5d•$105,000 - $190,000

About The Position

The Senior Manager, Management Consulting is part of the People Strategy and Solutions team. This role works under the authority of the Segment and Practice Leaders and is responsible for managing and delivering high value, people focused strategies and solutions to multiple clients through an interdisciplinary approach that includes the following service areas: : • Culture • Change • Communications • Organizational Effectiveness • Talent • Learning and Development In this role, the Senior Manager, Management Consulting is working in close collaboration and partnership with others and is responsible for ensuring exceptional client service and high-quality engagement deliverables. The Senior Manager, Management Consulting is also responsible for developing new business with existing clients and prospects of the Firm, including the identification of target companies and existing business development support.

Requirements

Bachelor’s degree, required; focus in Human Resources, Communications, Industrial/Organizational Psychology, or Business, preferred
Ten (10) or more years of experience within an internal or external consulting or industry experience delivering people strategy, talent development, organizational effectiveness, workforce/HR transformation, employee communications, and/or change management work, required.
Proficient in the use of Microsoft Office Suite, including Excel, Word, Power Point, preferred
Solid understanding and experience planning and coordinating all stages of consulting delivery
Excellent verbal and written communication skills
Ability to adapt style and messaging to effectively communicate with professionals at all levels both within the client organization and the firm
Ability to manage multiple priorities working independently and within a team environment
Ability to collaborate with partners and managers within other service lines and industries, as well as Advisory leaders
Strong analytical and diagnostic skills and ability to simplify complex issues and recommend solutions
Capable of working in a demanding, deadline driven environment with a focus on details and accuracy
Solid project management skills
Executive presence to act as primary contact for clients while preparing and presenting to clients and potential clients
Capable of resolving complex business issues and proactive problem solving
Build and maintain strong relationships with internal and client contacts
Ability to travel 25%, as needed

Nice To Haves

MBA or Masters Degree in Human Resources, Communications, or Industrial/Organizational Psychology, preferred
Experience with a consulting firm, preferred
Experience with project management, change management, stakeholder management, gap analysis, process design, organization design and development, and/or talent development, preferred
Experience successfully managing multiple client projects and/or pursuits and proposal efforts, preferred
Proficiency in whiteboarding and visualization tools such as Miro, preferred
Familiarity with various business communication channels and platforms, preferred
Experience with CRM and other business management software, preferred

Responsibilities

Drives, exceptional, high quality client outcomes
Operates as a trusted advisor to clients, demonstrating solid business acumen, strategic and holistic thinking, executive presence, and an ability to connect dots, notice nuances, and spot patterns and opportunities within and across different client contexts
Acts as a key contact for clients regarding all questions and information, including progress, challenges encountered, and issues identified
Provides unique insights regarding people and organizational dynamics. Translates knowledge of industry trends into sustainable, customized strategies and solutions for clients
Develops compelling content. Writes and synthesizes content in a variety of styles/formats that connects and inspires diverse audiences
Responsible for the preparation of formal and informal presentations for client meetings for status and reporting purposes
Prepares for, facilitates, and synthesizes outputs from client
Oversees, guides, and mentors managers and team members on client delivery and consulting excellence
Ensures the client delivery team provides exceptional client service and develops advanced level deliverables and/or solutions to client issues and opportunities
Ensures the preparation of periodic and timely client billing, and ensures timely adjustments to revenue forecast and engagement realization, as needed
Directs multiple client engagements and underlying economics to ensure engagement metrics are achieved
Ensures the development of efficient and effective project plans and project controls
Fosters a positive demeanor, learning attitude and client service mentality with managers, seniors and staff
Identifies, grows and maintains strategic relationships with current and prospective clients
Identifies new business opportunities to expand the Management Consulting practice and communicates such opportunities to his/her peers and practice leadership
Works closely with the practice leadership to manage marketing and business development activities within practice (e.g. developing whitepapers, refreshing marketing materials and website content etc..)
Oversees the development of draft proposals and reports, and completes research, when needed
Collaborates with not only MC leaders to service clients and expand our presence in the marketplace, but also other practice leaders to bring the best solutions to our clients and prospects
Supervises workload and deliverable quality of team members staffed to their projects. Provides feedback to team members staffed to their projects
May serve as a Career Advisor

Benefits

BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.S. team.
BDO professionals provide assurance, tax and advisory services for a diverse range of clients across the U.S. and in over 160 countries through our global organization.
BDO is the first large accounting and advisory organization to implement an Employee Stock Ownership Plan (ESOP). A qualified retirement plan, the ESOP offers participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being. The ESOP stands as a compelling addition to our comprehensive compensation and Total Rewards benefits offerings. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions.
BDO Total Rewards that encompass so much more than traditional “benefits.”

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