Senior Manager, Mainframe Academy

Ensono

86d • $100,000 - $163,000

About The Position

As a Senior Manager, Mainframe Academy, you will play a pivotal role in driving strategic learning initiatives to close critical skills gaps, enhance workforce readiness, and build a future-ready organization. You will lead the design, development, delivery, and evaluation of training programs for associates at various levels, collaborate with internal stakeholders and external partners, and oversee the professional development of a diverse talent pool. This is a global role, responsible for onboarding new hires in US, Europe, and India through the Mainframe Academy (MFA) program. You will play an active role in the recruitment process for these new hires, ensuring the right talent is brought into the organization to meet the needs of Operations. The ideal candidate is passionate about fostering a culture of learning, leveraging data to inform strategies, and aligning talent development with organizational goals.

Requirements

• 5+ years of relevant experience or BA or BS degree in a relevant field such as training and development, instructional design, instructional technology, education technology, organizational development.
• 5+ years of program or project management experience.
• 2+ years of experience managing a team of learning experience designers.
• Experience using data and metrics to determine and drive improvements.
• 2+ years of experience with a Learning Management System.
• Ability to work in fast-paced ambiguous environments, adapting quickly to changing processes and priorities.

Nice To Haves

• 2+ years of driving process improvements experience.
• 2+ years of experience working with tech teams.
• Familiarity with Mainframe and IBM technologies or a willingness to learn technical concepts.
• Background in talent management, including recruiting, mentoring, and succession planning.

Responsibilities

• Develop and drive the strategic direction of the Mainframe Academy (MFA) program globally, ensuring alignment with organizational goals, operational requirements, and long-term talent development priorities.
• Collaborate with subject matter experts and leadership teams to design, re-evaluate, and enhance technical and role-based learning programs.
• Bring best in class sustainable approaches to ensure high-impacting learning experiences – whether in person or virtual, or asynchronous/ self-paced.
• Foster a culture of continuous learning by coordinating the development of new learning resources such as online training, simulations, microlearning, just-in-time learning resources, and hands-on labs.
• Explore and experiment with innovative techniques that maximize learning experiences.
• Regularly review and refine learning programs to ensure alignment with broader organizational goals.
• Partner with Recruiting and Workforce Planning teams to execute talent pipeline strategies, including recruiting activities, job fairs, and career development programs.
• Act as a liaison with colleges, universities, and technical schools to integrate relevant courses into their curricula and establish a strong talent pipeline.
• Collaborate across departments to implement and document new processes that support learning and development.
• Drive effective communication across all stakeholders, partners, team members to facilitate optimal collaboration and visibility, and accelerate decision making across learning programs.
• Provide coaching and mentorship to team members, fostering their growth and strengthening the organization’s L&D capabilities.
• Identify and address risk associated with talent shortages and skills gaps, creating contingency plans to ensure business continuity.
• Automate methods of evaluating program effectiveness.

Benefits

• Unlimited Paid Days Off
• Three health plan options through Blue Cross Blue Shield
• 401k with company match
• Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts
• Paid Maternity Leave, Paternity Leave, and Sabbatical Leave
• Education Reimbursement, Student Loan Assistance or 529 College Funding
• Enhanced fertility coverage
• Wellness program
• Depending on location, ability to take advantage of fitness centers
• Flexible work schedule

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees