Universal Orlando-posted 15 days ago
Full-time • Manager
Orlando, FL

JOB SUMMARY: Responsible for the overall management of LBE partnerships and overseeing the implementation and execution of licensed Live Entertainment and Location Based Entertainment (LBE) projects, ensuring alignment with strategic objectives and timely delivery of milestones. Collaborating across teams, to optimize resources and drive continuous improvement to enhance effectiveness. Additionally, supporting sales efforts, marketing promotions, merchandise development, safety, and customer satisfaction to drive innovation and elevate guest experiences. MAJOR RESPONSIBILITIES: Strategic Development and Global Partnerships Assist in the development and execution of licensed location-based entertainment strategy. Drive initiatives aligning with business objectives, ensuring effective communication and approvals. Work with partners to develop and execute strategic plans that align with those priorities of UDX Conduct annual meetings with partners to review prior year performance and establish direction for future years Conduct annual onsite inspections to ensure brand integrity is being maintained Stay current on IP awareness and consumer trends, informing strategic decisions and development with licensed deals. Provide contractual oversight and management to ensure compliance with licensing agreements and business objectives. Establish and maintain strong relationships with global partners, ensuring alignment with international standards and practices. Coordinate with international teams to facilitate the global execution of projects. Manage communications and negotiations with global stakeholders to ensure successful project outcomes. Creative Direction and Project Execution Lead and direct efforts to conceive, develop, and define all creative aspects of assigned projects that affect guest experience. Oversee and direct licensed partners and producers to ensure that project creative intent is accurately integrated and documented. Collaborate with licensed partners and producers to maintain the desired creative intent and drive the creative design through all project phases. Work closely with IP Partner Marketing team on the manage the development of creative production, marketing, and publicity materials, ensuring alignment with internal and external stakeholders. Track progress to meet key deadlines and ensure operational excellence and brand representation. Cross-Functional Collaboration and Product Enhancement Partner with Legal and Business Affairs to ensure contractual obligations are met and enforced. Collaborate with New Ventures and UDX teams to enhance product offerings and support overall business objectives. Work with licensed partners to continually improve products and collaborate on promotional support and customized offerings. Financial and Administrative Oversight Track project budgets and development schedules, ensuring targets and milestones are met and resources are allocated efficiently. Monitor financial performance, providing regular updates and reports to senior management. Develop and implement programs to improve profitability. Coordinate global travel arrangements, ensuring efficient and cost-effective travel plans. Prepare and manage travel and expense reports, ensuring compliance with company policies. Schedule and coordinate meetings across multiple time zones, preparing agendas, taking meeting notes, and ensuring follow-up on action items. Quality Assurance and Documentation Make sure that partners are implementing and adhering to LBE’s quality assurance program to ensure the highest brand standards are being upheld. Monitor and evaluate all deliverables to ensure they meet established quality criteria. Collaborate with project teams to identify and resolve quality issues promptly. Develop and maintain document control systems to ensure accurate and efficient management of project documentation where applicable. Ensure all project documents are properly filed, accessible, and updated as necessary. Collaborate with team members to ensure compliance with document control procedures and standards. Technology Integration and Process Improvement Collaborate with IT teams to integrate technology solutions that enhance project execution and management. Ensure seamless integration of IT systems with project workflows and documentation. Stay updated on emerging technologies and recommend IT solutions to improve efficiency and effectiveness. Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities. Performs other duties as assigned.

  • Assist in the development and execution of licensed location-based entertainment strategy.
  • Drive initiatives aligning with business objectives, ensuring effective communication and approvals.
  • Work with partners to develop and execute strategic plans that align with those priorities of UDX
  • Conduct annual meetings with partners to review prior year performance and establish direction for future years
  • Conduct annual onsite inspections to ensure brand integrity is being maintained
  • Stay current on IP awareness and consumer trends, informing strategic decisions and development with licensed deals.
  • Provide contractual oversight and management to ensure compliance with licensing agreements and business objectives.
  • Establish and maintain strong relationships with global partners, ensuring alignment with international standards and practices.
  • Coordinate with international teams to facilitate the global execution of projects.
  • Manage communications and negotiations with global stakeholders to ensure successful project outcomes.
  • Lead and direct efforts to conceive, develop, and define all creative aspects of assigned projects that affect guest experience.
  • Oversee and direct licensed partners and producers to ensure that project creative intent is accurately integrated and documented.
  • Collaborate with licensed partners and producers to maintain the desired creative intent and drive the creative design through all project phases.
  • Work closely with IP Partner Marketing team on the manage the development of creative production, marketing, and publicity materials, ensuring alignment with internal and external stakeholders.
  • Track progress to meet key deadlines and ensure operational excellence and brand representation.
  • Partner with Legal and Business Affairs to ensure contractual obligations are met and enforced.
  • Collaborate with New Ventures and UDX teams to enhance product offerings and support overall business objectives.
  • Work with licensed partners to continually improve products and collaborate on promotional support and customized offerings.
  • Track project budgets and development schedules, ensuring targets and milestones are met and resources are allocated efficiently.
  • Monitor financial performance, providing regular updates and reports to senior management.
  • Develop and implement programs to improve profitability.
  • Coordinate global travel arrangements, ensuring efficient and cost-effective travel plans.
  • Prepare and manage travel and expense reports, ensuring compliance with company policies.
  • Schedule and coordinate meetings across multiple time zones, preparing agendas, taking meeting notes, and ensuring follow-up on action items.
  • Make sure that partners are implementing and adhering to LBE’s quality assurance program to ensure the highest brand standards are being upheld.
  • Monitor and evaluate all deliverables to ensure they meet established quality criteria.
  • Collaborate with project teams to identify and resolve quality issues promptly.
  • Develop and maintain document control systems to ensure accurate and efficient management of project documentation where applicable.
  • Ensure all project documents are properly filed, accessible, and updated as necessary.
  • Collaborate with team members to ensure compliance with document control procedures and standards.
  • Collaborate with IT teams to integrate technology solutions that enhance project execution and management.
  • Ensure seamless integration of IT systems with project workflows and documentation.
  • Stay updated on emerging technologies and recommend IT solutions to improve efficiency and effectiveness.
  • Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
  • Performs other duties as assigned.
  • 5+ Years: Experience leading a world-class team in respective field is required
  • 3+ years of managerial experience of a team required, with demonstrated project management skill base.
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