Senior Manager, Learning & Development / Training

The Senior Manager, Learning & Development for Sales & Service at Cox Communications is responsible for creating and implementing effective learning strategies to support the Residential Sales and Service teams. This role focuses on equipping team members with the necessary skills to achieve sales targets and adapt to business changes. The Senior Manager collaborates with leadership to identify learning needs, develop training content, and evaluate its effectiveness, while also managing a team of learning professionals to ensure successful Learning & Development initiatives.