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As a Senior Manager, Learning and Development, you will play a pivotal role in shaping the future of learning within our Customer Engagement Services organization. The Senior Manager, Learning and Development will lead teams to create and maintain training curriculum that supports over 100 million customer contacts annually. This includes training for thousands of Walmart associates across 26+ states, a dedicated site in India, and a global network of outsource partners. Training created supports onboarding, cross-training, upskilling/reskilling, business changes, and functional leadership associate development. An individual in this position will be expected to perform additional job-related responsibilities and duties as assigned and/or necessary.
