Senior Manager, IT

Adoreal•Chicago, IL

2d•Remote

About The Position

We are a fast-growing vertical SaaS company that leverages innovation and disruptive technologies to improve consumer experiences, outcomes, and predictability in elective medicine. Our team thrives on challenges, embraces change, and is dedicated to transforming our industry. A hands-on Senior Manager, IT to build and lead Adoreal’s IT function from the ground up. This role will own our security posture, compliance programs, and core infrastructure while shaping and executing the company’s overall IT and security strategy. You’ll manage a small team of two direct reports and work closely with executive leadership and the board. The ideal candidate brings strong technical depth, a strategic mindset, and the ability to clearly communicate complex topics to both technical and non-technical stakeholders.

Requirements

6+ years of progressive IT experience with at least 2 years in a leadership or management role
Deep expertise in information security, including incident response, vulnerability management, and security architecture
Demonstrated experience with HIPAA compliance in a healthcare or healthcare technology environment
Hands-on experience with MDM solutions (JumpCloud preferred), identity providers, and endpoint protection platforms
Strong understanding of cloud security (AWS preferred), network security, and modern threat landscape
Experience building and leading IT teams, including hiring and developing talent
Excellent written and verbal communication skills, with the ability to present to executive and board audiences

Nice To Haves

CISSP, CISM, or equivalent security certification
Experience building IT/security functions from the ground up at a growth-stage company
Familiarity with GDPR compliance (Adoreal has achieved GDPR compliance)
Experience with security monitoring tools such as Datadog, CloudWatch, and Cloudflare
Background in healthcare technology or regulated industries

Responsibilities

Own and execute the organization’s security strategy, including incident response, vulnerability management, and threat detection
Lead HIPAA compliance initiatives by conducting risk assessments and implementing required security controls
Develop and maintain security policies, procedures, and documentation, including the Security Incident Response Plan
Conduct breach risk assessments and manage notification procedures in compliance with HIPAA requirements
Maintain the Security Incident Register and ensure proper documentation of all security events
Oversee IT infrastructure including MDM, identity management, endpoint protection, and network security
Manage the transition from BYOD to company-owned devices, implementing secure device lifecycle management
Implement and manage SSO, MFA, and privileged access management across the organization
Ensure business continuity through disaster recovery planning and regular testing
Develop and enforce contractor security policies and vendor security assessment frameworks
Manage vendor relationships for security tools, MDM platforms, and IT services
Conduct Business Associate Agreement reviews and ensure vendor HIPAA compliance
Hire, mentor, and manage the IT Systems Administrator and IT Security Administrator
Report on security posture, incidents, and compliance status to executive leadership and the board
Lead security awareness training programs for all employees
Coordinate with engineering leadership on secure development practices and DevSecOps integration