Senior Manager - IT TPRM

Genpact LTDDanville, VA
49d$110,000 - $130,000

About The Position

Ready to shape the future of work? At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Senior Manager - IT TPRM In this role, you need to understand the engagement, Perform or assist with Third-Party Risk Assessment audit, IT infrastructure reviews, physical & logical security reviews, review of a business continuity program, etc. Determine audit procedures necessary to achieve the desired audit results. At the end of the supplier, assessment share an audit summary report and recommendations.

Requirements

  • Graduate / MBA in IT domain with Consulting experience
  • Relevant experience in IT audit, Third-Party Risk Assessment domain from a professional service firm or industry
  • Very strong on principles of Third-Party Risk Management, IT controls, documentation and testing.
  • Knowledge of standards/framework like SIG, ISO 27001, data privacy concepts
  • Hands-on experience of conducting IT TPRM reviews for manufacturing type of suppliers (e.g. contract manufactures, warehouse providers, system integrators, etc.), preparing a report and discussing with client senior stakeholders for closure and next steps
  • Experience with tools such as Jira, Archer, ServiceNow, Process Unity.
  • Excellent interpersonal skills with the ability/desire to work in a team-based, customer-focused environment
  • Demonstrate strong analytical thinking and interpersonal skills including the ability to research and understand sophisticated processes and effectively communicate them to interested parties
  • Demonstrate superior relationship building and relationship leadership skills
  • Experience in evaluating complex business and technology risks, internal controls which mitigate risks, and related opportunities for internal control environment
  • Ability to manage and motivate a team of professionals.

Nice To Haves

  • Work experience in the insurance and life sciences industry is preferred.

Responsibilities

  • Play a key role in independently handling supplier audits both onsite/remote.
  • Use client process and tools to perform 3rd party vendor risk assessments, for new and existing vendors
  • Distribute and review vendor review questionnaires. Create tickets to track remediation activities as necessary
  • Follow-up on open and expired remediation items for 3rd parties
  • As needed, schedule and participate in calls with 3rd parties (e.g., obtain clarifying detail or understand the timeline of remediation activities)
  • For applicable vendors (e.g. SaaS, PaaS, and IaaS), request and follow-up on required documentation (SOC2, pen test results etc.)
  • Maintain strong client focus by building strong relationships with clients, scheduling and conducting key client meetings
  • Ability to independently execute self-assessment and IT - audit assignments
  • Play a key role in the development of less experienced staff through mentoring, training, and advising
  • Ability to design and assess IT-related processes and controls and recommend improvements

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Administrative and Support Services

Number of Employees

5,001-10,000 employees

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