Senior Manager, IT Business Relationships

Fresenius Kabi USA•Lake Zurich, IL

12h•$150,000 - $170,000•Onsite

About The Position

The Senior Manager, IT Business Relationships (Commercial) serves as a strategic partner and primary liaison between the Commercial organization and IT. This role ensures that business needs, project requests, and transformation initiatives are aligned to enterprise goals and that technology solutions deliver measurable value. The Senior Manager builds and maintains strong relationships with senior business leaders, enabling clear communication, proactive demand shaping, and strategic technology planning across Commercial functions. Operating with broad influence across both business and IT, the Senior Manager provides leadership in prioritizing initiatives, clarifying requirements, and guiding stakeholders through solution options. The role is accountable for driving alignment, ensuring successful execution of Commercial-focused IT initiatives, and promoting adoption of new capabilities. While the position does not have direct reports, it provides indirect leadership to cross-functional teams, project resources, and external partners to ensure outcomes meet business expectations. This position requires working onsite in Lake Zurich, IL 3+ days per week. • Salary Range: $150,000-170,000. • Position is eligible to participate in an annual bonus plan with a target of 14% of the base salary. • Final pay determinations will depend on various factors, including, but not limited to experience level, education, knowledge, skills, and abilities. • Our benefits and programs are comprehensive and thoughtfully crafted to ensure our colleagues live healthy lives and have support when it matters most. Benefits offered include a 401(k) plan with company contributions, paid vacation, holiday and personal days, employee assistance program, and health benefits to include medical, prescription drug, dental and vision coverage.

Requirements

Bachelor’s degree in Business, Information Technology, or a related field; advanced degree or relevant certifications (e.g., MBA, PMP) are a plus.
8+ years of experience in IT, business analysis, or technology-enabled business functions, with exposure to commercial or enterprise applications strongly preferred.
Demonstrated success building strong relationships with business leaders and influencing decisions across cross-functional teams.
Proven ability to translate complex business needs into clear technology requirements and guide solution design and delivery.
Experience leading medium-to-large initiatives involving cross-functional stakeholders, with working knowledge of governance, prioritization, and portfolio management processes.
Strong analytical skills with the ability to assess business outcomes, measure adoption, and validate value delivery of IT initiatives.

Responsibilities

Serve as the primary strategic interface between Commercial business teams, functional stakeholders, IT technical resources, and support teams.
Partner with IT capability owners and solution architects to ensure Commercial objectives align with technology roadmaps, enterprise architecture, and long-term strategic direction.
Represent the “voice of the customer” by ensuring both functional and non-functional requirements are captured, validated, and reflected in proposed solutions.
Contribute to business case development—including scope, ROI, benefits, risks, and resource estimates—to support effective decision-making.
Partner closely with IT delivery teams to ensure smooth and transparent execution of global and local initiatives.
Establish and track program KPIs, adoption metrics, and outcomes to confirm that business value is achieved and sustained.
Monitor risks, issues, and scope, partnering with delivery teams to define mitigation plans and ensure timely resolution.