About The Position

The Senior Manager, Inventory Strategy & Performance will lead the strategic direction, execution, and oversight of inventory health, customer service levels, capacity planning, and demand alignment. This leadership role is accountable for guiding and supporting a team focused on optimizing inventory performance and driving supply chain efficiency through data-driven decision-making. Acting as a key liaison between field leadership, merchandising, and operations, this individual will ensure alignment across functions, identify trends, and implement initiatives that improve service levels and inventory flow. This role requires a proactive leader with strong analytical and communication skills, capable of influencing cross-functional teams and mentoring talent.

Requirements

  • MBA or advanced degree preferred.
  • Minimum 5–7 years in supply chain operations, demand planning, or inventory management, with at least 2 years in a leadership role.
  • Strong analytical skills with expertise in interpreting complex data sets.
  • Exceptional communication and interpersonal skills, with ability to influence at all levels.
  • Proven ability to manage teams, prioritize tasks, and deliver results in a fast-paced environment.
  • Familiarity with inventory planning systems, demand forecasting tools, and data visualization platforms.

Nice To Haves

  • Experience with supply chain platforms such as SAP, JDA, Oracle, or similar.
  • Proficiency in Excel, Power BI, or other analytics tools.
  • Knowledge of foodservice or distribution industry is a plus.

Responsibilities

  • Provide leadership and direction to the Inventory Performance Managers.
  • Develop strategic initiatives to improve inventory performance and service reliability.
  • Identify inventory performance gaps and create action plans for improvement.
  • Monitor and analyze service levels across customer segments and geographies.
  • Lead service level root cause analysis and corrective action planning.
  • Guide the resolution of escalated customer inventory issues, including Red Alert Customers.
  • Direct analysis of Days Sales Outstanding (DSO) at both USBL and category levels.
  • Monitor inventory levels across customer groups to ensure stock aligns with forecasted demand and service expectations.
  • Champion initiatives to reduce excess inventory while maintaining service targets.
  • Supervise reporting and reduction strategies for aged and obsolete inventory.
  • Ensure consistent review of inactive and slow-moving items with mitigation plans.
  • Monitor and guide oversight of single-site items to reduce obsolescence risk.
  • Lead development and execution of reserve capacity strategies by temperature zone.
  • Serve as the additional leadership point of contact for the PO Prioritization and Capacity Response process.
  • Partner with business stakeholders to advise on demand forecasting strategies.
  • Validate and communicate forecast accuracy and local demand trends.
  • Drive seasonal planning efforts in collaboration with local field teams.
  • Deliver monthly performance reports and insights to executive leadership.
  • Foster strong cross-functional relationships with Sales, Field Merchandising, and Operations.
  • Support change management and continuous improvement through influence and collaboration.

Benefits

  • Eligible to participate in the Company's Incentive Plan.
  • Comprehensive benefits package available at SyscoBenefits.com.

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

Master's degree

Number of Employees

5,001-10,000 employees

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