Senior Manager Internal Controls

QVC•West Chester, PA

3d•Hybrid

About The Position

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road. Your Opportunity, Your Team Reporting directly to the Director Internal Controls. You will lead the internal controls strategy for US and others markets by influencing change with Senior Management (Directors, VP and SVP). This will also involve overseeing third parties and External Audit Team who support in SOX compliance. Additionally, you will also be responsible for controls strategy for new systems/projects by directing, supervising, and influencing the project Teams in the organization and third parties. You will also oversee a staff member (Controls Specialist). Where You'll Work This role is hybrid and will require you to be onsite at our West Chester, PA location several days per month (onsite days are predetermined and standard across the company). Job seekers must reside in one of the following states to be considered: NJ, DE, PA. Relocation assistance is not available for this role.

Requirements

7+ years of progressive experience leading risk assessment and annual SOX scoping activities
7+ years experience leading end-to-end assessment of controls across multiple business units
7+ years experience streamlining manual controls
7+ years experience presenting control findings and risk insights to leadership

Responsibilities

Lead the development and execution of the internal controls strategy, ensuring alignment with senior management and driving continuous improvement across business processes.
Assist SOX program management, including annual and ongoing risk assessments in accordance with COSO 2013, maintenance of the enterprise control register, and comprehensive controls documentation, testing, and reporting.
Manage remediation of control deficiencies, ensuring sustainable corrective actions and high-quality deliverables from third-party and external audit partners.
Provide strategic oversight for system implementations and major projects, ensuring integration of internal controls, SOX compliance, segregation of duties, and risk mitigation.
Drive process optimization and controls rationalization initiatives, leveraging automation, analytics, workflow tools, BOTs, and AI to enhance efficiency and control effectiveness.
Direct and develop internal controls staff through goal setting, coaching, performance management, and fostering a culture of continuous learning and professional growth.
Build and maintain strong partnerships with business, IT, and external stakeholders, serving as a strategic advisor on risk mitigation, process improvements, and control design.