Senior Manager - Integrated Risk Solutions

Accertify, Inc. • Itasca, IL

22h • $125 - $145 • Hybrid

About The Position

Trusted by many of the largest companies globally, Accertify is the leading digital platform assessing risk across the entire customer journey, from Account Monitoring and Payment Risk to Refund Fraud and Dispute Management.  Accertify helps maximize revenues and user experience while minimizing loss and customer friction.  We offer ultra-fast decision-making and precise control, ensuring our clients are always confidently in the driver’s seat and ready to #MoveAtTheSpeedOfRight.

Be in the driver’s seat of your career as the Senior Manager- Integrated Risk Solutions with the industry leader- and build a career you can trust.

The Senior Manager - Integrated Risk Solutions will own and lead the development and optimization of a first-of-its-kind integrated risk solution for enterprise-level merchants. This role combines expertise in risk management, the payments lifecycle, and Accertify’s product suite with strong leadership and technical innovation skills. You’ll design, document, and operationalize cutting-edge solutions that deliver best-in-class risk mitigation. Responsible for day-to-day process management, you’ll ensure repeatable, high-performance outcomes that set the standard for risk management excellence.

Requirements

• 10+ years working in a SaaS or similar environment OR 5+ years Enterprise-level Fraud and Risk Payments mitigation experience
• Demonstrated success with problem-solving and the ability to adapt quickly to the latest fraud trends
• Self-starter, comfortable leading change and getting things done
• Solid project management skills, able to navigate ambiguity and rapid change
• Ability to work across teams and functional areas to gain feedback and support from stakeholders
• Outstanding communication, presentation, time management, and interpersonal skills
• Demonstrated adaptability to analyze issues and make decisions quickly
• Capacity to handle shifting priorities in a fast-paced, dynamic environment
• Must have strong change management and project management skills
• Strong understanding of the Interceptas platform or other similar SaaS solutions, and the ability to develop new use cases to drive customer satisfaction and increased revenue for Accertify
• Demonstrated knowledge of use cases for Accertify products and services
• Hands-on proficiency with one or more of the following data exploration tools: SQL, Splunk, Spark, Drill, Python, ELK Stack (Jupyter Notebooks, PySpark, etc.)

Responsibilities

• Own, support, and enhance the technical implementation with the goal of real-time data availability and accuracy in the fraud and risk strategy for a large financial company
• Serve as a senior leader within the Integrated Risk Solutions team by providing mentorship, guidance, and strategic support to technical implementation and risk team members
• Work with the client to identify initial fraud prevention needs while developing a deep understanding and roadmap for overall business objectives
• Develop and implement processes, procedures, and tools that will enable the efficient analysis of large data sets in partnership with the Analytics Manager of the AIRS team
• Collaborate with the AIRS Analytics Manager and the AIRS Decision Science Team (DS) to develop, deploy, and support new and existing features to be leveraged by ML models for each Client decision feed
• Provide industry insights to assist the Client in making business decisions that continue to support best-in-class, global brand recognition
• Own and support internal and external Client team interactions to exceed primary success criteria by adapting to ever-changing fraud landscapes
• Manage projects related to the improvement of infrastructure, processes, features, and capabilities of the overall strategy, including the machine learning model, fraud decisioning platform, rules, and rule sets
• Own and support the gathering and processing of complex Client requirements and deliverables
• Work collaboratively with internal departments to ensure solutions are delivered in a timely manner
• Ensure team and Client success by gathering and maintaining an in-depth knowledge of the Client’s business
• Support the process of delivering the Client’s regular business reviews to senior leadership
• Manage documentation effort while standing up each aspect of this client’s lines of business, with the goal of making this repeatable
• Work collaboratively with other internal teams: Client Onboarding, Product Management, Development, Client Support, Solutions Consulting, Sales, and Technology and Operations to deliver a best-in-class solution for the client
• Provide customer training and education, including best practices and industry insights, to address the latest fraud trends and scenarios

Benefits

• Health & Wellness: Medical, dental, and vision coverage for you and your family.
• Time Off: Paid time off, holidays, and personal days to maintain work-life balance.
• Financial Growth: We offer competitive compensation, performance-based rewards, and local retirement or savings plans where applicable, along with financial education resources.
• Career Development: Training programs, mentorship opportunities, and growth potential within the company.
• Wellness Support: Mental health resources and wellness programs.
• Family-Friendly Perks: Parental leave, flexible work arrangements.
• Extras & Perks: Commuter benefits, employee discounts, and company-sponsored events.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed