Senior Manager, Insurance Claims & Contract Management

Rivian•Atlanta, GA

39d

About The Position

About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary The Enterprise Insurance Risk Management Team is seeking a Senior Manager, Insurance Claims & Contract Management to lead all aspects of claims and litigation strategy for Rivian's corporate and manufacturing risk portfolio. This includes management of self-insured programs, insurance-related contract compliance, and high-stakes litigation oversight. You will partner cross-functionally with Safety, Legal, Finance, and third-party insurers to streamline claims processes and ensure strategic resolution of all loss events. This role is responsible for developing organizational strategy for claims, vendor performance, insurance litigation tracking, and contract negotiations. You will help design and scale the tools, dashboards, and workflows that empower Rivian to manage enterprise risk proactively. This role reports to the Head of Insurance Risk. Why This Role Matters Design and operationalize an integrated risk infrastructure during a pivotal phase of Rivian's growth. Serve as the cross-functional leader interfacing with Legal, Finance, Safety, Security, and Procurement to manage risk, reduce liability exposure, and optimize outcomes. Lead the implementation of claims management technologies and partner ecosystems to enable data-driven decision-making. Ensure contract compliance and drive negotiation strategy for all insurance-related provisions across the enterprise.

Requirements

Bachelor's degree; Juris Doctor or related graduate degree a plus.
10+ years of progressive leadership in claims management, insurance litigation, and contract negotiation.
Expertise in P&C lines with focus on Commercial Auto and Products Liability.
Proven implementation of enterprise risk operations in fastâmoving, highâcomplexity environments.
Familiarity with selfâinsurance structures and thirdâparty vendor oversight.
Executiveâlevel stakeholder leadership across internal and external partners.
Deep knowledge of claims software and risk analytics platforms.

Nice To Haves

Insurance designations such as CPCU, AIC, or ARM.
Adjuster licensing in key states.
Experience building teams and infrastructure from scratch in highâgrowth/tech/startâup settings.

Responsibilities

Lead all aspects of day-to-day operations of claims administration: intake, ongoing management, loss analysis, reporting, and vendor management.
Develop and manage self-insured loss protocols across captive or balance sheet-financed programs.
Oversee insurance claims related to Integrated Disability, Fleet & Non-Fleet Auto, General Liability, Marine Cargo, Property, Product Liability, and Management Liability.
Define and implement operational strategy for insurance litigation, including tracking, resolution, and external counsel management.
Review, negotiate, and ensure compliance with insurance and indemnity clauses in vendor and third-party contracts.
Serve as key relationship manager for external insurers, TPAs, and law firms.
Establish KPIs and lead performance reviews (MBR/QBR).
Implement and optimize claims/incident management technologies and platforms.
Provide reporting and insights across claims data-lag time, reserves, indemnity, financial loss, trends, etc.
Partner with Procurement, Safety, Legal, and Facilities to align on claims investigation and resolution strategy.