Senior Manager, Insights Consulting - General Merchandise

Walmart • Bentonville, AR

135d • $90,000 - $216,000

About The Position

Walmart is committed to exceeding customer expectations and being the first choice for all shopping needs. As the Sr Manager of Insights Consulting, you will play a pivotal role in shaping Walmart's strategies across the General Merchandise categories including Electronics, Toys, Seasonal, Home, and Hardlines. Leveraging deep customer understanding and advanced analytics, you'll drive both long-term vision and short-term initiatives, delivering actionable insights at critical moments for our customers and business.

Requirements

• Bachelor's degree in Business Administration or related field.
• Minimum of 4 years' experience in marketing research, data analytics, consulting, or a related field.

Nice To Haves

• Strong background in primary research - including quantitative and qualitative research - or retail analytics.
• Proven ability to lead complex consulting projects, ideally in retail contexts.
• Exceptional communication, storytelling, and organizational skills.
• Experience working cross-functionally, influencing senior leadership (up to EVP level), and managing multiple projects simultaneously.
• Passion for translating data into actionable, customer-focused insights.
• Experience managing third-party research vendors.

Responsibilities

• Lead qualitative and quantitative research on General Merchandise shopping behaviors, industry trends, and customer needs, with a focus on General Merchandise categories.
• Utilize a variety of data sources to uncover meaningful insights.
• Act as a subject matter expert and strategic advisor to Merchandising, Marketing, Operations, Finance, and Product teams.
• Provide research-backed recommendations that influence decision-making and drive business outcomes.
• Lead and contribute to cross-functional initiatives, building strong relationships across the organization and with external partners to ensure alignment and impact.
• Translate complex research findings into compelling narratives.
• Use storytelling to communicate customer insights to senior leadership, including SVPs, and other non-technical audiences.
• Apply advanced analytics and visualization tools to deliver high-quality insights.
• Manage third-party vendors and ensure timely execution of research projects.
• Make omni-channel recommendations with a customer-centric and holistic business approach.
• Champion a culture of curiosity, learning, and innovation to elevate the quality and influence of insights.
• Mentor associates, foster collaboration, and uphold Walmart's values of belonging and inclusion.

Benefits

• Competitive pay as well as performance-based bonus awards.
• Health benefits including medical, vision and dental coverage.
• Financial benefits including 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits including PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit program for full-time and part-time associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: General Merchandise Retailers
• Education Level: Bachelor's degree