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The Senior Manager IT Franchise Services CALA is a key role within the CALA Franchise Services team, focusing on providing technical expertise and guidance for the integration of franchise properties into the Marriott technology ecosystem. This position serves as a liaison between franchise properties, corporate IT functions, and third-party vendors, ensuring compliance with technology standards and troubleshooting IT-related issues. The role requires strong technical knowledge, project management skills, and the ability to communicate effectively with various stakeholders.