Senior Manager, Implementation Consulting - Advisory

Fieldguide-posted 12 days ago
Full-time • Mid Level
Remote • San Francisco, CA
101-250 employees
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As the Senior Manager, Implementation Consulting - Advisory you will play a pivotal role in driving the successful implementation delivery of Fieldguide’s enterprise SaaS solution for our Advisory clients. You will lead a team of Advisory implementation consultants, technical delivery, and change management to ensure client satisfaction and maximize the value of our Advisory product.

  • Team Leadership: Recruit, hire, and develop a high-performing team of Advisory implementation consultants.
  • Provide mentorship and guidance to team members, fostering a collaborative and supportive work environment.
  • Set clear goals and expectations, monitor performance, and provide regular feedback.
  • Technical Expertise: Possess a deep understanding of enterprise SaaS solutions and their technical components.
  • Work hands-on with both customers and technology to design, build, and implement solutions that ensure successful adoption and measurable business impact.
  • Stay up-to-date on industry trends and best practices related to implementation methodologies and technologies.
  • Provide technical guidance and support to team members and clients as needed (Player/Coach).
  • Change Management: Execute effective change management strategies to address organizational and cultural challenges during implementation.
  • Collaborate with clients to identify and mitigate potential risks and obstacles.
  • Provide guidance and support to clients throughout the implementation process.
  • Customer Management: Build and maintain strong relationships with clients, acting as a trusted advisor and advocate.
  • Proactively address client concerns and issues, ensuring their satisfaction with our products and services.
  • Collaborate with clients to identify opportunities for product enhancements and future business growth.
  • Project Management: ​​ Manage enterprise customer implementations/onboardings, technical integrations, and multi-stakeholder deployments
  • Execute comprehensive project plans, including resource allocation, risk assessment, and change management strategies.
  • Coordinate with cross-functional teams (e.g., sales, product, engineering) to ensure successful project delivery.
  • 5+ years of experience in enterprise SaaS implementation, with at least 2-4 years in a leadership role.
  • Proven track record of successfully managing complex projects and delivering exceptional results.
  • Strong team leadership skills, with the ability to motivate and inspire others.
  • Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients and colleagues.
  • Deep understanding of change management principles and best practices.
  • Strong technical aptitude and ability to learn new technologies quickly.
  • Experience with project management methodologies (e.g., Agile, Waterfall).
  • Familiarity with industry-standard implementation tools and platforms.
  • Bachelor's degree in business administration, computer science, or a related field.
  • 5+ years of experience in leading technology implementations at Advisory/Assurance/Audit firms that help clients deploy, integrate, and optimize new technologies to improve business operations, enhance efficiency, and drive innovation.
  • Prior Big 4 experience and/or CPA preferred.
  • Certification in project management (e.g., PMP) or change management.
  • Experience with specific SaaS platforms or industry verticals.
  • Proven ability to drive revenue growth and customer expansion.
  • Competitive compensation packages with meaningful ownership
  • Flexible PTO
  • 401k
  • Wellness benefits, including a bundle of free therapy sessions
  • Technology & Work from Home reimbursement
  • Flexible work schedules
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