Senior Manager, Identity & Access Management

SoFi•San Francisco, CA

About The Position

The Senior Manager of Identity & Access Management (IAM) leads the design, delivery, and governance of the organization’s identity and access strategy, ensuring secure, scalable, and compliant access to systems across the fintech and crypto ecosystem. This role owns enterprise identity services with Okta as the core platform, supporting workforce identity, single sign-on (SSO), lifecycle management, privileged access controls, and regulatory compliance. You will manage a team of IAM engineers and IAM analysts, partner with IT, Cloud, and Security leaders, and drive modernization initiatives including Zero Trust enablement, Just-in-Time access, and automation of identity lifecycle processes.

Requirements

Bachelor’s degree in Computer Science, Cybersecurity, or a related field (Master’s preferred).
8–12 years of experience in Information Security or IT, with 4+ years leading IAM programs or teams.
Proven experience managing Okta (Workforce Identity Cloud) at scale.
Hands-on understanding of identity federation (SAML, OIDC, OAuth 2.0) and lifecycle management.
Deep expertise in Okta administration, workflows, and advanced integrations.
Knowledge of SCIM, API-based provisioning, RBAC/ABAC models, and directory synchronization.
Scripting/automation experience (Python, PowerShell, or Terraform).
Understanding of Zero Trust frameworks and modern authentication methods (FIDO2, WebAuthn).
Experience with security logging, access certification tools, and SIEM integrations.

Nice To Haves

Experience in fintech, banking, payments, or crypto/digital asset security environments preferred.
Familiarity with Azure AD, CyberArk, HashiCorp Vault, SailPoint, or StrongDM is a plus.
Okta Certified Professional / Okta Certified Administrator
(ISC)² CISSP or Certified Identity and Access Manager (CIAM)
CISM or CISA for governance and audit alignment

Responsibilities

Define and execute the IAM program roadmap aligned with business, security, and regulatory goals.
Serve as the primary owner of the enterprise Okta platform, ensuring optimal design, uptime, and adoption.
Establish IAM standards, policies, and KPIs to measure maturity and risk reduction.
Partner with Legal, Risk, Compliance, and Product to align IAM with regulatory frameworks (SOX, PCI DSS, GLBA, FFIEC, ISO 27001, SOC 2, and crypto custody standards).
Lead and mentor a multidisciplinary IAM team (engineers, analysts, and contractors).
Develop talent through coaching, certifications, and technical training (Okta, SAML, OAuth, PAM, Zero Trust).
Establish and enforce operational processes for access requests, reviews, and incident response.
Foster a collaborative, outcome-driven culture between IAM, Security Engineering, and DevOps.
Oversee Okta workforce and customer identity deployments, including SSO, MFA, and adaptive access.
Manage integration of Okta with HRIS for automated joiner/mover/leaver workflows.
Ensure strong identity governance: group management, entitlement controls, and access certifications.
Implement role-based access control (RBAC) and attribute-based access control (ABAC) across key systems.
Partner with application and DevOps teams to federate cloud (AWS, GCP, Azure) and SaaS applications with Okta.
Oversee lifecycle management for service accounts, API tokens, and privileged credentials.
Drive automation of provisioning, deprovisioning, and access reviews using Okta Workflows, APIs, and SCIM.
Lead initiatives to reduce standing privilege and enforce Just-in-Time access models.
Integrate Okta with endpoint, network, and identity threat detection platforms.
Support rollout of passwordless authentication and phishing-resistant MFA.
Lead user access reviews (UAR) and segregation-of-duties (SoD) enforcement processes.
Provide audit evidence for SOX, SOC2, PCI, and crypto custody attestations.
Oversee access logging, reporting, and monitoring via SIEM integrations (Splunk, Sentinel, Chronicle).
Maintain up-to-date documentation, playbooks, and architecture diagrams.
Act as the IAM subject matter expert for all enterprise access-related projects.
Collaborate with Infrastructure, Cloud, and Security Engineering teams to integrate IAM into CI/CD pipelines.
Partner with business application owners to onboard new systems into Okta and maintain secure integrations.
Communicate IAM risks and metrics to executives in clear, business-relevant language.